As Premium Hub CoE (Center of Expertise), a delivery unit in the Customer Services & Delivery board area, we provide premium services to SAP's largest strategic customers operating on the most complex SAP landscapes. They interact with individuals at every level of the customer's organization, from subject matter experts to executives, to meet the customer's digital transformation and innovation needs. The CoE Business Process Consultant is a demanding role that requires passionate individuals with the strongest technical expertise and excellent analytical and communication skills. In this role, you will be tasked with planning, architecting, analyzing, optimizing, and safeguarding our customers' SAP solutions. You will provide premium services and mission-critical support to help SAP customers realize their digital transformation and innovation agenda and ensure business continuity during solution implementations. You will also oversee the smooth operation of SAP software and the optimal technical performance of all business processes. Since you will be working directly with our large strategic customers, we are looking for candidates with a strong SAP technical background and a special interest in security topics. The tasks include: Delivery of Onsite & Remote services, including Safeguarding, Optimization, Assessment, Technical Integration/ Validation, Empowering trainings and workshops with the focus on SAP security product and technologies. Support the full lifecycle of an SAP implementation project, including strategy definition, project implementation, authorization control, configuration, maintenance, and guidance on Best Practices. Designing SAP security strategies for customers' SAP On-premise, Hybrid, and Cloud environments. Lead and guide other team members to ensure the overall successful delivery of customer-specific solution implementations for SAP Solutions. Working as a De-Escalate Architect to handle critical customer escalations, including performing root cause analysis in complex environments.
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Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Number of Employees
5,001-10,000 employees