Code Enforcement Manager
About The Position
The Code Enforcement Manager position at the City of Tucson Planning and Development Services Department (PDSD) is responsible for managing the daily operations of the code enforcement division, including managing staff, develops of policies and procedures, and supporting the consistent enforcement of municipal codes related to land use, building safety, environmental standards, and property maintenance. Manages and coordinates a robust community outreach program, leads the municipal code enforcement regulations and processes community outreach and education efforts. Coordinates strategic initiatives and develops community partnerships to promote code compliance and proactive approaches to neighborhood enhancement. Work is performed under the supervision of the Planning and Development Services Deputy Director. This position exercises supervision over code enforcement division personnel.
Requirements
- Bachelor's degree
- Five (5) years of relevant experience
- Valid and unrestricted Arizona Driver’s License
- Any combination of relevant education and experience may be substituted on a year-for-year basis
Nice To Haves
- 5–7 years of experience in code enforcement, with at least 2 years in a supervisory or managerial role.
- Working knowledge of code compliance laws, inspection techniques, and municipal operations.
- Strong interpersonal, decision-making, and conflict resolution skills.
Responsibilities
- Manages Code Enforcement Supervisor and Code Enforcement Inspectors, reviews timecards, manages schedules, completes performance evaluations, facilitates access to resources and training, organizes and coordinates projects.
- Conducts quality assurance audits of case documentation for clarity, accuracy, and organization, and assists staff with complex inspections and violations to ensure proper case management and resolution.
- Leads community outreach and educational initiatives to inform residents about municipal codes and enforcement processes, works with the Public Information Officer to develop digital and print materials, and manages strategic projects and partnerships aimed at enhancing neighborhood quality and compliance.
- Monitors caseloads and division progress, assigns cases and geographic zones based on workload and priorities, ensures timely issuance of notices to property owners, and researches property ownership details to support enforcement actions.
- Presents reports and correspondence to department leadership, City leadership, and external stakeholders, and oversees EnerGov inspection data and completion metrics to ensure accuracy, timeliness, and transparency of code enforcement activities.
- Collaborates with legal departments to support enforcement actions, court proceedings, and lien processes, and oversees the abatement program, including coordinating contractors, managing invoicing and payments, handling lien filings and releases.
- Develops policies and procedures to ensure compliance.
- Maintains comprehensive records and documentation of staff training and development, and ensures personnel receive the resources, tools, and support needed to perform their duties effectively and professionally.
- Promotes a culture of public education by engaging property owners and the community to encourage voluntary compliance, and works proactively to resolve high-priority code violations and minimize the need for legal proceedings.
- Performs all other duties and tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
