Cocktail Server

Virgin Hotels • New York, NY

80d

About The Position

We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest.

Requirements

• Lift and carry 30 lbs, carry and balance plates, cocktail tray on a regular and frequent basis.
• Stand for periods of 8-10 hours.
• Work with others like a rock star, while constantly advocating for your guests.
• Ability to communicate clearly in verbal and written English.
• Comply with all safety and health department procedures, as well as, all state and federal laws.
• Maintain a neat, clean and well-groomed appearance per hotel standards.
• Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties.
• Adhere to hotel policies including but not limited to attendance, safety, behavior.

Nice To Haves

• 1-2 years' experience in a full service hospitality establishment.

Responsibilities

• Deliver outstanding guest service to the guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service.
• Listen, record, communicate and deliver food & beverage items based on requests, guest history and preferences.
• Be enthusiastic and use your talents to sell our experience to our guests.
• Learn and retain food & beverage and menu knowledge.
• Take and deliver food and beverage orders.
• Use excellent communication skills with guests and staff including verbal, written and body language.
• Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
• Clear tables, carry plates to dishwashing area.
• Execute fabulous guest service.
• Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc.
• Enthusiastically describe details of food dishes and beverages at time of delivery to guests.
• Be a team player!

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees