Live! Cocktail Server (Part-Time) - Philadelphia

Live! Casino and Hotel Philadelphia•Philadelphia, PA

1d•Onsite

About The Position

Do you have a passion for fine dining and customer service? Can you bring energy to our guests? If you enjoy meeting new people and working in an electric environment, Live’s Food & Beverage department may be the perfect fit. Live! is seeking a hardworking, attentive, and personable Cocktail Server to provide high quality service and assist with our bar operations.

Requirements

Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
Must be RAMP certified.
Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.
Able to work entire shift, in full costume, without accommodations.
Must have thorough knowledge of approved Responsible Gaming Program.
Must be able to work in smoke filled environments.
Must have full working knowledge of POS.
Required to work nights, weekends, and/or holidays.
High school diploma or equivalent preferred.

Responsibilities

Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
Alert Management of any service and/or safety issues.
Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
Responsible for all bank and cash handling procedures and variance policies.
Carrying a tray of beverage and food offerings throughout the restaurant/bar.
Serving and replenishing, as requested.
Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.
Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
Performing additional duties as assigned.
Understands all PLCB regulations. Ensures compliance with all federal and state gaming regulations.
Abides by company and department specific appearance standards.

Benefits

Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
Free Basic Life Insurance
Free Short Term & Long-Term Disability
Retirement Savings with Company Match
Generous Bonus Structure
Annual Merit/Goal Based Pay Increases
Leadership Skills Development & Mentorship Programs
Tuition Reimbursement
Free parking
Free food and discounted meals
Exclusive Discounts on Travel, Services, Goods and Entertainment