Cocktail Server (Full-Time)

Landry's, LLC. • Houston, TX

5d • $2 - $2

About The Position

The Post Oak Hotel is seeking a Cocktail Server to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
The Cocktail Server will be responsible for providing the highest quality of service to guests’ in an attentive, courteous and efficient manner and is expected to provide timely service with guest satisfaction as the primary goal.

Requirements

• Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
• 2-3 years of restaurant experience. Previous hotel experience, luxury or Forbes experience preferred
• Ability to carry food and beverage trays safely and professionally
• Ability to work flexible schedules, including nights, weekends and holidays is required
• Physical demands:
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds
• Stand, sit, or walk for an extended period of time or for an entire work shift

Nice To Haves

• Previous hotel experience, luxury or Forbes experience preferred

Responsibilities

• Greet guests and welcome them in a friendly manner
• Take drink orders and follow policy regarding service of alcohol
• Know the menu and be able to explain menu items, ingredients, and preparation methods to guests
• Communicate meal requirements, allergies, dietary needs, and special requests to the kitchen
• Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame
• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area
• Check on guests during their meals to ensure satisfaction and address requests/concerns
• Handle guest complaints or concerns professionally and bring issues to management
• Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities
• Complimentary parking and colleague meal

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees