Salon Salon Cocktail Server

HRI Hospitality•New Orleans, LA

4d•Onsite

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Salon Salon is a chic cocktail bar and restaurant nestled in Maison Métier in New Orleans. It is a contemporary nod to a French tradition of gathering in a Salon – a place to drink, eat, and converse. We are located in the former law library of the old City Hall Annex, and conceived as the first American venture for venerated French hospitality group Quixotic Projects. All that’s missing is you. SUMMARY Responsible for identifying the needs of guests and accommodating those needs. Serve the guests quickly and efficiently with complete knowledge of the restaurant/bar menu. Maintain station in a clean and orderly manner throughout the shift. Follow all safety and proper lifting procedures.

Requirements

Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
Prioritize and organize work assignments, have timely follow up and execution.
Have superb time management skills.
Maintain complete knowledge of all hotel services/features and hours of operation.
Other language, mathematical, and reasoning abilities as outlined below.
Ability to comply with physical demands as outlined below.
Knowledge and understanding of Hyatt Culture & initiatives
Ability to compute basic mathematical calculations.
If applicable, must meet any required minimum age to serve alcohol.
Must be able to maintain a flexible work schedule.
High school diploma required, any college courses in hospitality management or similar is preferred.
Minimum 1 year previous experience working as a server in a similar-sized restaurant.

Nice To Haves

Additional restaurant experience (host, food runner, bus person, etc.) preferred.
Additional certifications (ServSafe, TiPS, etc.) preferred.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).

Responsibilities

Warmly greet and acknowledge guests upon arrival.
Follow established service sequence for consistent food & beverage guest experiences.
Handle payment for guests purchases in compliance with Hotel & PCI and cash handling procedures.
Properly ring guest orders through the POS system.
Maintain positive guest relations at all times.
Work with a spirit of teamwork.
Communicate needs and ideas to management.
Maintain current and accurate knowledge of the outlet menu.
Follows all safety and sanitation policies.
Up sell items to guests.
Properly check all guests’ identification to ensure legal age compliance.
Perform side work as needed.
Keep server station clean and organized.