Cocktail Server - Luxor

MGM Resorts International • Hempfield Township, PA

1d • $15 • Onsite

About The Position

As a Cocktail Server Smartender at Luxor, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Requirements

• Work varied shifts, to include weekends and holidays
• High School Diploma or GED preferred
• 6+ Months of prior relevant experience as a cocktail and/or food server in a similar environment preferred

Responsibilities

• Take guest beverage orders and serve all items efficiently and accurately.
• Place drink orders, garnish beverages, and serve cocktails, beer, wine, nonalcoholic selections, specialty coffees, and Smartender beverages with appropriate garnishes
• Maintain complete knowledge of menu items, liquor brands, beers, nonalcoholic offerings, and hotel services, features, local attractions, and activities
• Respond to guest inquiries with accuracy and resolve guest complaints within scope of authority or escalate when necessary.
• Notify leadership and Security of unusual events, guest incidents, missing items, or potential safety concerns
• Open bottles and pour beverages directly from the bottle, including beer, wine, champagne, juices.
• Prepare beverages using Tabasco, Grenadine, Lime Juice, Sweet and Sour Mix, Bitters, Worcestershire, Salt and Pepper, Celery Salt, and similar ingredients.
• Pour Red Bull and Ginger Beer accurately and consistently
• Operate Smartender machines to prepare alcoholic and nonalcoholic beverages.
• Float alcohol on beverages dispensed from the Smartender system when required
• Use coffee and espresso machines to create quality drinks including espresso beverages and specialty coffees
• Operate the POS system to enter orders, process payments, adjust checks, and close transactions
• Perform opening and closing duties based on shift assignment including folding or stacking cocktail napkins, stocking swizzle sticks, straws, matches, and lining cocktail trays
• Restock glassware and supplies and maintain the cleanliness and condition of service areas while correcting any deficiencies immediately, and comply with SNHD Health Code Standards and Regulations
• Maintain work areas in compliance with brand and regulatory standards

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED