Cocktail Server - El Torito

Xperience XRG Careers•San Bernardino, CA

3d•$17•Onsite

About The Position

The Cocktail Server is responsible for welcoming guests, accurately taking all food and beverage orders, and making sure they are delivered in a timely manner to the guests satisfaction.

Requirements

High School Diploma preferred
Proof of eligibility to work in the United States
Valid Driver’s License
21+ years of age
Possession of or the ability to possess all state required work cards
Minimum of two (2) years related experience
Experience with POS systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Responsibilities

Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Recognize and cultivate regular guests and repeat business
Take and enter orders into POS system promptly and accurately
Ensure all the food and drinks are served immediately and according to specifications
Ensure that all the necessary stock is being replenished during the shift
Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Prepare guest checks through POS terminal functions.
Process guest payments by cash, credit card, venue comps and all other tender types
Collect required signatures from guest and promptly close guest checks
Ensure accurate accounting of all monies and independent banking procedures
Sign all cash out slips legibly
Ensure complete and proper check out procedures
Clean all spills immediately and place all trash in proper receptacles
Inform management of any complaint, comments or incident
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to management immediately
Assists and/ or completes additional tasks as assigned

Benefits

Competitive pay
Flexibility
Career Growth Opportunities
Unique Culture
Team Member Dining Discounts
Employee Referral Program
Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education
Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!
Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members.