Cocktail Server

VALENCIA GROUP

8d•Onsite

About The Position

JOB SUMMARY: Ensure the guests’ needs are promptly, efficiently and courteously met Physical Requirements: Standing/Walking: Constantly. Various surfaces including carpet, tile, and rubber mats. Crouching (bend at knees): Occasionally. Clean; stock supplies. Stooping (bend at waist): Occasionally. Write orders. Twisting (knees, waist, neck): Frequently. Serve guests, view lounge, maneuver through crowds and staff. Balancing: Constantly. Carry trays and beverage containers. Set items on tables. Reaching (overhead/extension): Constantly. Reach overheard supplies. Serve guests and retrieve hot/cold plates at arm’s length extension. Handling/grasping: Constantly. Set full plates and glasses at tables, carry trays and supplies. Fingering/feeling: Frequently. Write orders, operate Micros machine, fold napkins. Pushing/pulling: Occasionally. Move chairs and tables. Average weight: 10 lbs. force. Maximum weight 20 lbs. force. Lifting/carrying: Constantly. Carry full trays of food and beverage; carry supplies. Average weight: 20 lbs. Maximum weight: 40 lbs. Working Environment: Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Exposure to food items and beverages.

Requirements

Communicates effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Skilled in working with multiple computer programs

Nice To Haves

Hotel Operations or Customer Service experience preferred

Responsibilities

Delivery of beverages to guests
Follow TABC law.
Promotes and up-sells liquor and food
Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware and garnishes
Follows guidelines established in regards to age identification for suspected minors and when dealing with an intoxicated customer
Attend required meetings
Keep work areas clean and organized
Be extremely courteous to all customers and fellow employees
Report unsafe conditions to your supervisor immediately
Maintain hotel equipment in proper working conditions.
Any other duties assigned by your immediate supervisor