Cocktail Server - LAVO Las Vegas

Tao Group Hospitality•Las Vegas, NV

1d•Onsite

About The Position

Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience. Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Anticipate and accommodate all needs of the guests Provides professional and exceptional service Presents menus, answers questions, and makes suggestions for all beverage and food items Inform guests of all food and beverage specials, with prices Required to solicit any allergy or dietary restrictions from each guest Accurately enters all orders into the POS system Ensures the delivery of all food and beverage to the guests Maintain general cleanliness of assigned stations and the entire venue Follow supervisor’s instructions, communicate with and support co-workers, and be a team player Possesses in-depth knowledge of all food and beverage menus and the company Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards Follows all company procedures when providing bottle service Follows proper cash/payment card procedures Complies with Department of Health and company sanitation standards Accurately completes all end-of-shift financial procedures Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including: Ensures all lounge furniture is clean and free of debris Sets tables with proper settings Stocks side-stations with prescribed supplies Performs opening & closing side-work as prescribed Reports all breakage, and damage of equipment or furniture immediately to management Attends and participates in daily pre-service meetings Attends and participates in any training sessions or departmental meetings Learn by listening, observing other team members, and sharing knowledge while leading by example Portrays a positive and professional attitude Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments Works as part of a team and provides help and support to all team members Assist and/ or complete additional tasks as assigned

Requirements

Previous hospitality experience
Previous cocktail and/or floor server experience
Experience in a high-volume restaurant/nightclub/lounge
Ability to write and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for team members, management, and guests to read
Must be able to kneel, bend, and stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 50 lbs.
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Responsibilities

Actively takes orders
Conducts full and complete beverage/food service
Monitors guests’ lounge/bar experience
Anticipate and accommodate all needs of the guests
Provides professional and exceptional service
Presents menus, answers questions, and makes suggestions for all beverage and food items
Inform guests of all food and beverage specials, with prices
Required to solicit any allergy or dietary restrictions from each guest
Accurately enters all orders into the POS system
Ensures the delivery of all food and beverage to the guests
Maintain general cleanliness of assigned stations and the entire venue
Follow supervisor’s instructions, communicate with and support co-workers, and be a team player
Possesses in-depth knowledge of all food and beverage menus and the company
Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
Follows all company procedures when providing bottle service
Follows proper cash/payment card procedures
Complies with Department of Health and company sanitation standards
Accurately completes all end-of-shift financial procedures
Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs
Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management
Ensures all lounge furniture is clean and free of debris
Sets tables with proper settings
Stocks side-stations with prescribed supplies
Performs opening & closing side-work as prescribed
Reports all breakage, and damage of equipment or furniture immediately to management
Attends and participates in daily pre-service meetings
Attends and participates in any training sessions or departmental meetings
Learn by listening, observing other team members, and sharing knowledge while leading by example
Portrays a positive and professional attitude
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
Works as part of a team and provides help and support to all team members
Assist and/ or complete additional tasks as assigned