Cocktail Server Polo Lounge

Avion Hospitality Employee Services LLCNew Orleans, LA
67d

About The Position

The Windsor Court seeks a highly motivated and customer-oriented individual to join our team as a cocktail server. As a Polo Lounge Server, you will be responsible for providing outstanding service to our guests, ensuring a positive first and last impression by maintaining a professional, pleasant, and helpful attitude while fulfilling guests' needs.

Requirements

  • Proven work experience as a server or in a similar role
  • One year Bartender/Server in a luxury setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to work flexible hours, including weekends and holidays
  • Ability to stand for extended periods
  • Must be able to lift up to 25 pounds

Responsibilities

  • Take and fulfill guest beverage requests in a timely and accurate manner
  • Address and resolve all customer problems in an efficient and effective manner
  • Responsible for maintaining high product knowledge
  • Bus tables as necessary
  • Maintain cleanliness of all Polo Lounge and surrounding areas
  • Handle cash and credit card transactions accurately and efficiently
  • Monitor inventory levels and restock supplies as needed
  • Follow all safety and sanitation procedures
  • Ensures tips are reported correctly for tax processing
  • Attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s)
  • Ensure compliance with state and federal age requirements for serving alcoholic beverages
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