Cocktail Server - Foundation Room

Hob Entertainment • Las Vegas, NV

116d

About The Position

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.

Requirements

• Responsible Alcohol Awareness Training Certification or Equivalent.
• Minimum of 2 years experience serving in an up-scale dining and nightlife venue.
• Working knowledge of high-end restaurant operations and safe, responsible alcohol service.
• Ability to handle multiple tables efficiently with an upbeat, friendly attitude.
• High School Diploma or equivalent.
• Flexible schedule and ability to work late hours.
• Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes.
• 2 years bottle service experience.
• 3 years work experience interacting with people in a positive environment.
• Tolerance of all cultures, music and art forms.

Nice To Haves

• Point of Sales knowledge.
• Interest in wines, spirits, and Mixology.
• Interest in Night Life.
• Cash handling experience.
• Experience recognizing valid IDs.
• Experience in a live music environment.

Responsibilities

• Serve food and beverages to guests in a nightclub environment with a cheerful attitude.
• Give proper recognition to Foundation Room Members, Live Nation Corporate Executives and VIP's.
• Possess impeccable knowledge regarding the steps of service for up-scale dining.
• Demonstrate expert confidence in both bottle and wine service skills.
• Up-sell and offer food and beverage suggestions to guests.
• Guide and direct guests through their dining experience utilizing recommendation and expertise.
• Understand and execute the standards and procedures of Bottle Service.
• Maintain exemplary and professional grooming standards.
• Handle cash and operate Point of Sales System.
• Deal with intoxicated guests in a positive and safety-minded manner.
• Anticipate and respond to guests needs.
• Suggestively sell beverages and menu items; take orders.
• Communicate drink orders to bar through Point of Sales system.
• Deliver drinks, maneuvering trays through large crowds.
• Maintain line of sight/atmosphere control by circulating through work area.
• Remove dirty glasses, dishes, ashtrays from tables.
• Keep tables clean/wiped and clean spills.
• Maintain House of Blues safety and sanitation standards.
• Follow housekeeping standards per HOB policy.
• Request identification from any guest who appears to be under 30 years of age.
• Ensure responsible alcohol service per local ordinance alcohol awareness training.
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol.
• Receive payment and process transactions according to HOB policy.
• Assist other servers and staff as needed.
• Attend pre-shift meeting conducted by Manager on Duty.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED