CoC Administrative Coordinator

Heart of West MI United Way • Grand Rapids, MI

23d • $22 - $24 • Hybrid

About The Position

The Grand Rapids Area Coalition to End Homelessness/Continuum of Care (CoC) coordinates and facilitates planning efforts to resolve episodes of homelessness while executing against strategic goals for system performance and equity across Kent County. Work happens through multi-agency committees, shared standards, and continuous quality improvement. For more than 100 years, Heart of West Michigan United Way has been dedicated to strengthening our local communities and driving lasting change. With a regional touch in Allegan, Kent, and Ottawa counties we're here, always listening and ready to respond. Working together with our neighbors, we're strengthening local resilience and advancing financial security, health, youth opportunity, and community resiliency to build a thriving community for all . As the employer of record for the CoC, we support the community's collective efforts to prevent and end homelessness. ARE YOU EXCITED ABOUT THIS CoC ADMINISTRATIVE COORDINATOR ROLE? Do you thrive in roles where organization, communication, and coordination are at the heart of success? Do you enjoy being the behind-the-scenes anchor who makes complex systems run smoothly? Are you energized by supporting community partnerships and contributing to meaningful change? If so, this may be the perfect opportunity for you. ARE YOU THE CoC ADMINISTRATIVE COORDINATOR WE ARE LOOKING FOR? You are detail-oriented, tech-savvy, and self-directed. You enjoy working both independently and collaboratively. You value clear communication, reliable follow-through, and helping groups stay organized and on track. You are committed to work that prevents and ends homelessness, and you bring professionalism and curiosity to everything you do. Reporting to the CoC Operations Director, this role is ideal for someone who excels at coordinating multiple projects, communicating clearly, organizing complex information into structured systems, and translating detailed conversations into concise meeting minutes. It is a great fit for an individual who thrives in a hybrid to in-person environment, collaborates well with diverse partners and committees, and is motivated by supporting mission-driven work that strengthens community systems. YOU WILL WORK ON INITIAITVES INCLUDING, BUT NOT LIMITED TO: Supporting CoC committees, workgroups, and membership meetings through scheduling, agenda preparation, materials, and meeting minutes. Providing coordination and communication support for CoC partners and United Way Updating and maintaining accurate documents, resources, and content on the CoC Supporting the annual HUD and MSHDA NOFA funding process through tracking, documentation, and coordination. Monitoring issues and sharing timely updates related to homelessness, best practices, and system changes. Processing invoices, maintaining organized financial documentation; as needed, and supporting administrative operations with the CoC. Participating in front desk rotation and general administrative duties within United Ensuring strong professionalism, independence, and collaborative partnerships across all interactions.

Requirements

• High school diploma or
• Strong technical proficiency with Microsoft Office, Google Drive, Wordpress, HTML, Adobe Acrobat, and Zoom.
• Demonstrated ability to coordinate multiple projects with accuracy and
• Strong attention to detail, organization, and follow-through.
• Ability to write clearly, concisely, and professionally, including high-quality meeting
• Experience managing documents, shared drives, and digital information
• Excellence customer service orientation and comfort interacting with diverse
• Independent problem solving, decision-making, and prioritization
• Commitment to preventing and ending
• Ability to learn new technology and systems
• Reliable

Responsibilities

• Supporting CoC committees, workgroups, and membership meetings through scheduling, agenda preparation, materials, and meeting minutes.
• Providing coordination and communication support for CoC partners and United Way
• Updating and maintaining accurate documents, resources, and content on the CoC
• Supporting the annual HUD and MSHDA NOFA funding process through tracking, documentation, and coordination.
• Monitoring issues and sharing timely updates related to homelessness, best practices, and system changes.
• Processing invoices, maintaining organized financial documentation; as needed, and supporting administrative operations with the CoC.
• Participating in front desk rotation and general administrative duties within United
• Ensuring strong professionalism, independence, and collaborative partnerships across all interactions.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) plan with employer match
• Employer paid group Life/AD&D and Long-Term Disability
• Flexible Spending Account
• Health Savings Account
• A generous PTO plan that includes Personal/Sick time, Vacation time, Paid Holidays and Floating Holidays
• Summer Fridays
• Pine Rest Employee Assistance Program (EAP) for ALL household members
• Paid holiday time between Christmas and New Years

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED