Coach, Sales Development

Intouch Mobile • Las Vegas, NV

306d • $48,090 - $86,730

About The Position

As a Coach in Sales Development at T-Mobile, you'll lead a dynamic team of 7-10 Sales Development Representatives (SDRs). Your role is crucial in driving sales activities, ensuring pipeline growth, and aligning team efforts with our sales goals. You'll manage daily operations, set performance standards, and optimize sales strategies while providing training and mentorship. This role requires strong competencies in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus, and inspirational leadership. Your efforts will be instrumental in driving our success and growth.

Requirements

• High School Diploma/GED (Required)
• 2 - 5 Years Supervisory Experience (Required)
• Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals. Experience in outbound sales and a proven track record of meeting or exceeding sales targets. (Required)
• Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Ability to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization. (Required)
• Superb leadership, coaching, employee relations, and interpersonal skills. (Required)
• Skilled in confidently delivering presentations to both groups and individuals. (Required)
• Proficient in leading and managing change initiatives. (Required)
• Strong organizational skills and attention to detail. (Required)
• Familiarity with CRM systems like Salesforce and other sales enablement tools. (Preferred)
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)

Nice To Haves

• Bachelor's Degree (Preferred)
• 2 - 5 Years Telesales/Customer Service/Sales Supervisory Experience (Preferred)

Responsibilities

• Oversee and motivate a team of 7-10 SDRs, fostering a high-performance sales culture.
• Deliver on outbound and/or inbound growth initiative goals, driving SDR activity metrics and expanding the sales opportunities pipeline in specific territories.
• Participate in the recruitment process, making hiring decisions and ensuring the team is equipped to succeed.
• Monitor and evaluate team performance, providing individualized coaching, developing career paths for team members, and identifying training needs to recommend plans and programs for skill improvement and overall effectiveness.
• Work with marketing, sales operations, and leaders from other departments to enhance sales outreach performance, ensure alignment with marketing efforts, and drive the company's sales objectives.

Benefits

• Medical, dental and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: High school or GED