COA Food Runner / Busser

First Hospitality Group Inc•Oak Brook, IL

35d

About The Position

Food Runners / Bussers greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items. Food Runners / Bussers must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction.

Requirements

You must be able to speak, read, write and understand the primary language(s) used in the workplace
Great communication skills, both verbal and written
Able to stand for hours at a time
Able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly

Responsibilities

Assist in preparing the restaurant by cleaning and stocking as needed
Proactively obtain necessary supplies from storage areas and prep for use
Retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest
Provide each guest an individualized greeting using charisma and stylized communication
Confidently know the current food and beverage offerings and answer questions or make recommendations
Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations
Maintain cleanliness of restaurant spaces to be inviting and accommodating
Clear unneeded items from tables throughout and after the guest dining experience
Dispose of trash and deliver used dish- and bar-ware to the appropriate location
Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
Complete additional duties as assigned as part of a team dynamic