RailSpur Co-Working Community Associate

Urban Villages•Seattle, WA

10d•$70,000 - $80,000•Onsite

About The Position

At RailSpur Studios, we believe memorable days start with inspiring people, and as our Co-Working Community Associate, you’ll set that tone every morning. You’re the first smile our members see, the energy that fills the room, and the steady hand that keeps our shared spaces running smoothly. This role is for someone who thrives in a dynamic environment, creates meaningful connections, and isn’t afraid to roll up their sleeves. You’ll be equally comfortable welcoming high-profile guests, brewing coffee, planning creative events, and keeping our space looking its best. Every detail you touch helps shape an atmosphere that feels intentional, warm, and inspired.

Requirements

2+ years of experience in hospitality or office management
Excellent communication, organizational, and problem-solving abilities
Comfortable with space or facility management software, CRM tools, and Microsoft 365 Suite
Energetic, welcoming, and community focused
Ability to strike a balance between independent project management, and coordinated team support
Absolute discretion in receiving and handling sensitive information
Able to work early mornings, evenings and weekends from time to time

Nice To Haves

Preferred experience in coworking, shared office, and hotel style spaces
Preferred experience in working or managing special events

Responsibilities

First to arrive in the morning to turn on the lights, brew the coffee, and visually check that all spaces are ready for the day.
Assisting with member account management via our property management software.
Supporting any visiting groups, vendors, deliveries, and guests who require orientation to the space.
Maintaining the cleanliness and function of the space with specific attention to kitchen areas, and the rotation of shared meeting spaces.
Supporting communication efforts to the community with relevant announcements, updates, and invites.
Coordinating with building engineering, custodial staff, and IT support to respond promptly to support tickets from the community.
Supporting the Community Manager by conducting informative and engaging tours of the space for prospective members and workspace rental opportunities.
Fulfilment of a concierge style role where you greet and welcome everyone to the space and help with navigation and orientation.
Being the first point of contact when a client experiences a service issue and providing direction on a resolution.
Build and maintain strong relationships with current members.
Create meaningful and relevant connections between members. You are the central hub of the workspace and have a unique opportunity to build community within the space.
Lead the hands-on planning and execution of inspired and unique events for our members in collaboration with the neighboring and partner businesses (2-4 events / month)
Marketing and promoting events to ensure member and outside participation as applicable.
Capitalize on event attendance to support sales initiatives through marketing opportunities, and relevant community targeting.