Co-Responder Case Manager (Part-Time) (S0322)

our Axis Health System•Montrose, CO

8h•$21 - $23

About The Position

The role of the Co-Responder Case Manager is to work in collaboration with law enforcement or emergency medical technicians to respond to community members whose need for urgent intervention was reported through the Emergency Communication Center (911). The Co-Responder team specializes in de-escalation, problem-solving, risk assessment, and community resource linkage. The Co-Responder works closely with the Montrose Police Department, and Montrose County Sheriff’s office as well as partner agencies in Delta County. Co-Responder teams improve interactions between law enforcement, first responders, and the people they serve. Communities also recognize savings by connecting people to appropriate services and resources, rather than using more costly, higher-level interventions. The Case Manager will utilize a working knowledge of crisis intervention approaches to provide intervention, support, risk evaluation and triage services for all populations utilizing the 911 system within Montrose and Delta Counties. The Case Manager will serve as a first responder to connect those experiencing issues related to mental illness, substance use, and social determinants of health to resources. The Case Manager will actively participate in patient continuity of care, brief counseling, referral, and prompt documentation. This includes an intense focus on community resourcing and linkage, requiring strong interpersonal skills and collaboration.

Requirements

bachelor’s degree (Master’s degree is preferred), in one of the recognized mental health professions
experience in an emergency service setting or demonstrated competency with de-escalation in a high- stress environment
Must have current driver’s license and ability to be commercially insured and maintain a driving record that allows insurability with Axis Health System commercial insurance agency.
They must also be able to complete and apply training with law enforcement agency including basic tactical intervention, scene safety, basic firearm safety, defensive driving, use of CAD and radio systems.
Must be knowledgeable regarding patient health information and HIPAA compliance.
Must be organized and demonstrate the ability to follow guidelines.
Must demonstrate excellent interpersonal and communication skills.
Must demonstrate the ability to be self-directed.
Must demonstrate the ability to follow the organization’s confidentiality and security rules.
A working knowledge of crisis intervention approaches and their applications to clients with emotional, behavioral, and substance abuse problems.
Working knowledge of Brief Solution Focused Therapy, Motivational Interviewing and DBT coaching skills.
Ability to perform mental status evaluations, differential diagnosis, and service coordination duties.
Ability to assess level of risk and treatment approaches and their applications to clients with emotional, behavioral, and substance abuse problems.
Make appropriate clinical judgment for resolution of client emergencies to a safe outcome.
Ability to deliver services in various community locations.
Working knowledge of involuntary mental health holds (27-65), and alcohol and drug Emergency Commitments (EC) and Involuntary Commitments (IC).
Working knowledge of HIPAA and 42 CFR, Pt. 2.
Knowledge of community health and behavioral health resources and their eligibility criteria.
Working knowledge of Windows based computer applications to include MS Word, MS Excel, MS Outlook, and Internet access.
Ability to operate standard office equipment including calculator, copy machine, fax, and multi-line telephone.
Interpersonal and communication skills to develop and maintain effective working relationships with all internal and external customers.
Ability to organize and prioritize workload in a sometimes-hectic environment with frequent interruptions.
Ability to follow established universal precautions and report potential exposure to a communicable disease immediately
Annual Flu immunization
Annual TB screening
de-escalation training within 90 days of hire
BLS PRO certification required within 90 days of hire

Nice To Haves

Crisis intervention experience preferred.

Responsibilities

intervention
support
risk evaluation
triage services
patient continuity of care
brief counseling
referral
documentation
community resourcing and linkage

Benefits

Medical (HDHP or PPO)
401k offering up to 6% match
Health Savings Account
Flexible Spending Account
Dependent Care Account
Life Insurance
Annual Wellness Benefits
Loan Repayment Programs
(9) Company Paid Holidays
(3) weeks of All Paid Leave (APL) for first 2 years with full-time employment.
On-going training & educational opportunities for professional development are also available.
Long Term Disability
Short Term Disability
Dental
Vision
Pet Insurance
College Invest plans
Personal Days