Co-op, Operations and Customer Center (Summer 2026)

Delta Air Lines, Inc. • Atlanta, GA

48d

About The Position

Delta Air Lines' Operations & Customer Center (OCC) is seeking qualified co-op students, available for a minimum of 3 alternating work terms (Summer 2026, Spring 2027, and Fall 2027). OCC Co-Ops will be assigned to one of the teams that support Delta's 24/7 operation. The OCC is the "heartbeat" and nerve center of Delta's world-wide operations and is responsible for all tactical and strategic decision-making for any operational disruption in our worldwide network. Co-ops will work with aviation professionals, supporting our teams by using data to solve operational business challenges. A Co-Op will be assigned to one of the following teams: Fuel Strategy - This OCC Co-Op will be assigned to our Fuel Strategy team, which is responsible for developing strategy, tools, and sustainability policy for $14 billion in annual jet fuel consumed by the airline. This Co-Op will investigate and develop methods to determine safe and economical fuel loads, improve aircraft routing, and enhance payload forecasting. Customer Experience / Operations Planning - This OCC Co-Op will join the Customer Experience and Operations Planning team, a strategic group focused on anticipating operational constraints, developing collaborative solutions, and enhancing communication across departments. The Co-Op will support initiatives that uphold Delta's commitment to operational reliability and elevate the customer experience. Flight Control - This OCC Co-Op will work alongside Delta's Certified Flight Dispatcher group, which is responsible for pre-flight planning, in-flight monitoring, and acting as ground-based crew members. The Co-Op will contribute to ensuring the highest levels of safety and efficiency in commercial flight operations through real-time decision-making and coordination. OCC Innovation & Technology - This OCC Co-op will be assigned to this team which is responsible for delivering IT initiatives for the OCC. These initiatives support all areas of the OCC including Flight Control, ATM, Ops Management and more. This Co-op will work on the NEST team leveraging a technical skill set for development of SQL queries, UAT testing if delivered toolsets and business requirements artifact creation. OCC Business Strategy - Support the OCC Business Strategy team with project management of one or more employee engagement activities, divisional learning support, emergency response planning and various safety and compliance campaigns.

What This Job Offers

• Career Level: Intern
• Industry: Air Transportation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees