Co-Op, Operations Analytics - Engineering (Spring 2026)
About The Position
Operations Analytics Co-ops work with analytics professionals in the operation supporting one of the following functions or departments: Integrated Operations Planning (IOP) - optimizing aircraft schedule and resource availability to maintain peak on-time performance Operations Digital & Decision Science (ODDS) - developing decision science tools and digital product solutions Corporate Safety, Security & Compliance (CSSC) - Supporting the safety and security of the airline and its employees Airport Customer Service (ACS) - improving airport processes and managing performance Crew - improving Pilot and Flight Attendant operations and performance efficiency Delta Connection (DC) - supporting end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta's regional airlines Flight Operations (FOP) - managing aircraft and gate to gate operations and performance Onboard Services (OBS) - optimizing process, supply, and inventory of inflight products and services In-Flight Services (IFS) - enhancing customer onboard experience and catering operations and performance Operations & Customer Center (OCC) - tracking on-time flight metrics, weather, day-of flight analyses Central - managing centralized operations and competitive performance analyses Though individual responsibilities will vary by function or department, some common work responsibilities are listed below:
Responsibilities
- Measure current operational performance and/or customer satisfaction
- Identify optimization opportunities to reduce injuries and security line wait times
- Research, analyze, and interpret operational data
- Develop new reports and dashboards and automate existing ones
- Perform reliability/root-cause analysis for parts and maintenance
- Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
- Seek operational improvements to reduce aircraft taxi time and flight time
- Maintain, run and improve staffing models to support airport operations
- Provide strategic and operational support and develop performance metrics and goals
- Develop success factors and statistical evaluations of new procedures
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What This Job Offers
Career Level
Intern
Industry
Air Transportation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
