Co-op Lifecycle Engineer

ROBERT E MASON & ASSOCIATES INC • Charlotte, NC

108d

About The Position

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the Robert E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions. R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper. Apperture Solutions is a technology independent, professional consulting, and implementation services firm. Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services. Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs. We are currently offering an opportunity for a Co-Op Lifecycle Engineer in our fast paced, customer orientated Lifecycle Services team. The successful candidate would assist our Control System engineering customers and project teams in the development, delivery, on‐going maintenance and optimization of state-of-the-art process control solutions for R.E. Mason’s industrial customers. This is a customer-facing position requiring travel to our customers’ manufacturing sites to help commission and maintain their control systems. Candidates must be able to work with customers in a professional manner while working under pressure during process startups and while troubleshooting issues.

Requirements

• Pursuing a B.S. Degree in Computer Engineering, Information Technology, Electrical Engineering, Computer Science or similar technical degree
• Ability to respond to Emergency Service Requests as Needed
• Ability to meet project team commitments and deadlines
• Ability to work independently and as part of customer project team
• Ability to provide clear and timely written documentation including field service reports, project updates, and time and expense reports
• Excellent oral and written communications
• Desire to participate in on-going learning (latest technologies)
• Ability to transition back and forth between several tasks
• Knowledge of Industrial Safety Practices and PPE
• Be a United States Citizen with a valid driver’s license

Responsibilities

• Design, build, and support IT-OT of computer systems including: Design of virtual infrastructure, Design of failover and backup/recovery systems, Network administration
• Install and troubleshoot networks (hardwired and wireless)
• Setup Active Directories, Terminal Services and User Accounts
• Deploy and manage thin client networks
• On-site & remote support of customers’ distributed control systems including: Perform System Performance Audits on customer systems, Troubleshoot field instrumentation and valve related situations, Troubleshoot and install Microsoft operating systems, Troubleshoot computer hardware related problems
• Distributed control system commissioning and startup
• On-site control system modifications and tuning
• Setup interfaces to PLCs, Drives and Bus-Based Networks
• Conduct training for end users
• Assist in the quotation and technical sales support of control system field service solutions

What This Job Offers

• Education Level: Bachelor's degree