Co-op Lifecycle Engineer

ROBERT E MASON & ASSOCIATES INC•Durham, NC

5d•Onsite

About The Position

We are currently offering an opportunity for a Co-Op Lifecycle Engineer in our fast paced, customer orientated Lifecycle Services team. The successful candidate would assist our Control System engineering customers and project teams in the development, delivery, on‐going maintenance and optimization of state-of-the-art process control solutions for R.E. Mason’s industrial customers. This is a customer-facing position requiring travel to our customers’ manufacturing sites to help commission and maintain their control systems. Candidates must be able to work with customers in a professional manner while working under pressure during process startups and while troubleshooting issues. Typically, scopes of work include control panel grounding verification and commissioning, software installation and staging of server and network equipment, performance audits, performing cybersecurity assessments and system patching, designing virtual computer infrastructure, and troubleshooting electrical and equipment issues.

Requirements

Ability to respond to Emergency Service Requests as Needed
Ability to meet project team commitments and deadlines.
Ability to work independently and as part of customer project team.
Ability to provide clear and timely written documentation including field service reports, project updates, and time and expense reports.
Excellent oral and written communications.
Desire to participate in on-going learning (latest technologies).
Ability to transition back and forth between several tasks.
Knowledge of Industrial Safety Practices and PPE
Be a United States Citizen with a valid driver’s license.
Pursuing a B.S. Degree in Computer Engineering, Information Technology, Electrical Engineering, Computer Science or similar technical degree

Responsibilities

Design, build, and support IT-OT of computer systems including:
Design of virtual infrastructure
Design of failover and backup/recovery systems
Network administration
Install and troubleshoot networks (hardwired and wireless)
Setup Active Directories, Terminal Services and User Accounts
Deploy and manage thin client networks
On-site & remote support of customers’ distributed control systems including:
Perform System Performance Audits on customer systems
Troubleshoot field instrumentation and valve related situations
Troubleshoot and install Microsoft operating systems
Troubleshoot computer hardware related problems
Distributed control system commissioning and startup
On-site control system modifications and tuning
Setup interfaces to PLCs, Drives and Bus-Based Networks
Conduct training for end users
Assist in the quotation and technical sales support of control system field service solutions