The North Face: Co-Manager - Fifth Avenue

VF Corporation

3d • $24 - $36 • Onsite

About The Position

At The North Face, we push the boundaries of innovation with our product design and development of premier apparel, equipment and footwear to enable and inspire athletes and enthusiasts to Never Stop Exploring. We remain deeply proud to be the first choice of the world's most accomplished climbers, mountaineers, extreme skiers, snowboarders, endurance runners, and explorers. If you have a passion for the outdoors and enjoy a fast-paced environment, this is the place for you! Co-Manager Key Responsibilities: The primary responsibility of the Co-Manager is to educate and motivate a team of brand advocates who in turn inspire a global movement of outdoor exploration. By taking an active leadership role for the team on the sales floor, the Co-Manager partners with the Senior Store Manager to maximize profitability by ensuring that customer care, merchandising, operations, sustainability and outdoor participation direction is consistent and in compliance with company standards. This position is also responsible for establishing control-related standards and procedures. Establish control-related standards and procedures.

Requirements

• 3 or more years of management experience in a fast-paced, high volume retail environment, flagship environment preferred
• Proven ability to meet and exceed sales results
• Proven ability to meet business goals by driving results through store team
• Proven ability drive results while balancing shifting priorities
• Regularly interacts with the public in an often crowded and noisy interactive store environment
• Excellent verbal and written skills
• Excellent decision making ability in a fast-paced environment
• Detail orientated and excellent organization skills
• Proficient computer skills including word processing, spreadsheets, and software programs
• Proven ability in leading the delivery of a high level of customer service in a retail environment
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
• While performing the duties of this job, the employee is regularly required to stand
• The employee frequently is required to stand; walk; use hands and fingers to handle and feel objects, tools, or controls; and stoop, kneel, crouch, or crawl
• The employee is occasionally required to climb and balance
• Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus

Nice To Haves

• Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales preferred.
• Associate Degree (AA) or equivalent from two-year college or technical school preferred but not required

Responsibilities

• Coaches and develops staff to exceed individuals and store productivity goals
• Coaches and develops staff to provide exceptional customer service by building a loyal customer base, understanding customer needs and educating customers on the benefits of TNF products
• Acts as a Manager-On-Duty and supervises floor coverage and activities, including opening and closing store as scheduled
• Achieves individual productivity goals
• Partners with Senior Store Manager to supervise and conduct staff training
• Ensures that the Selling Supervisor is adequately educated to facilitate training activities for staff
• Reports training progress to the Senior Store Manager and maintains staff training records
• Supervises stock room operations and ensures shipping and receiving standards and inventory integrity are maintained
• Supports the Senior Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports
• Assists in the creation and maintenance of positive employee relations through building, developing, and leading a quality store team
• Partners with the Senior Store Manager to ensure on-going specific and immediate coaching and feedback are provided to the staff
• Monitor and maintain compliance of all company policies and procedures and communicate/educate all staff members
• Assists Senior Store Manager in the selection and hiring of qualified candidates
• Partners with the Senior Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies
• Communicates with Senior Store Manager and/or directly to TNF corporate partners regarding merchandising assortment, trends, and needs
• Ensures merchandise on selling floor is replenished appropriately
• Partners with the Senior Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives
• Protects company assets
• Ensures compliance with company safety, security, and shrink avoidance policies and programs
• Partners with Loss Prevention partners to identify trends and translate strategies into action to meet district and company shrink goals
• Reacts quickly to all customer and employee injuries and partners with District Manager and Human Resources immediately
• Models behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand
• Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others

Benefits

• This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
• You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees