Co-Manager

Columbia Sportswear•Orlando, FL

25d

About The Position

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.” As a Co-Manager, you will be a leader who plans and directs the day-to-day operations of the store, primarily guided by the Store Manager. This role executes strategies to improve customer service, drive store sales, increase profitability, and implement marketing and promotional directives to increase sales and grow our existing customer base. You will be responsible for driving high store standards and conditions while fostering a positive team environment, developing associates of all levels to prepare them best to successfully obtain their career goals .

Requirements

Bachelor's degree, applicable certification or equivalent experience
3 years of functional experience
No formal management experience required, however has experience in leading projects and people
Strong problem-solving skills; ability to resolve technical, operational and organizational problems and drive decisions that impact finances, efficiency and effectiveness of the store.
Skill operating a Point of Sales (POS) system, and various software packages.
Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
Occasionally requires the ability to work in place
Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.
All local, state, and federal laws are followed when evaluating your availability.

Responsibilities

Provides leadership, direction and coaching to the other leadership and associate staff.
Identify and create plans to enhance employee productivity and performance (e.g., track employee results and make suggestions for modifying goals accordingly)
Demonstrate exceptional customer service and problem-solving skills by assisting customers regarding products, features, benefits, availability, and resolving escalated complaints.
Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
Identify store hiring needs and conduct interviewing, hiring, and training for store staff, conduct and plan employee training, development, and coaching.
Motivate, educate, guide, and develop associates to meet long-range growth plans/career paths within the store, field, and general office.
Assist the store leadership team on other responsibilities as needed

Benefits

Quarterly Bonus Program to award store performance
Comprehensive Medical with FSA/HSA options
Dental
Vision
Well-being plans
401(k) participation with company matching
RoutineTime Off that starts immediately
Floating Holidays
Quarterly reimbursement program to support your health and fitness
Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more
Paid DEI Hours and Volunteer Hours to support your passions!
Tuition Assistance Program and learning/development courses
Employee discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear
medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services)
EAP + which is free and confidential 24/7/365 counseling services
extensive wellness benefits
employee discounts
generous time off program