Visual

Knitwell Group • York, NY

1d • $24 - $28 • Onsite

About The Position

As a Co-Manager, you will lead the customer experience and shape a strong store culture. You are the leader responsible for supporting a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You educate, coach, and mentor associates on modeling brand behaviors and building authentic customer relationships. You help coach the team to reach their full potential and ensure a welcoming shopping experience for all customers.

Requirements

• 2+ years retail management or service industry experience (preferred)
• Brings a hospitality mindset when engaging with customers and associates
• Strong people management skills and an ability to develop talent
• Effective leadership, interpersonal, and communication skills
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to develop strategies and create action plans to drive results
• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
• Support for your individual development plus opportunity for growth within our family of brands
• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities
• Medical, dental, vision insurance, and 401(k)
• Time off – paid time off and holidays
• Incentive Reward Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed