Co-Lead Referral Clerk
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About The Position
Teche Action Clinic, A Federally Qualified Health Center, per Section 330 of the Public Health Service Act, is currently seeking qualified applicants for a Medical Assistant in Pierre Part, Louisiana. This is a full-time position. Office hours are Monday - Thursday 7:30am - 5:30pm and Friday 8:00am - 12:00noon. The Co-Lead Referral Clerk position has the same responsibilities as the Referral Clerk I regarding organizing, scheduling, coordinating, and tracking patient referrals to specialists, healthcare agencies and outpatient facilities. Additional duties of the Co-Lead Referral Clerk include but are not limited to assisting the Lead Referral Clerk in managing the day-to-day tasks of the referral clerks, precepting/training new referral clerks, and retraining veteran staff as directed. They work closely with provider staff, clinical support staff, patients, and insurance carriers to ensure timely processing of referrals. Must have knowledge of, or the ability to develop skills to perform and manage medication prior authorization process, navigate internal and external patient electronic health record systems and RadMd©. The Co-Lead reports directly to the Quality & Risk Manager who is under the supervision of the Assistant Director of Quality & Clinical Risk Management.
