Co-Founder & CEO - AI Reverse Logistics

FutureSight•San Francisco, CA

About The Position

FutureSight is seeking an experienced and visionary Founding CEO to lead the launch of a new AI-native reverse logistics orchestration platform. Reverse logistics — everything that happens after a sale — has become one of the largest and least controlled cost centers in modern commerce. Returns, warranties, exchanges, and recoveries are unavoidable, high-volume workflows, yet they are still managed through fragmented tools, spreadsheets, and manual judgment. Operations, finance, and customer teams spend enormous effort enforcing policy, chasing evidence, routing returns, and reconciling outcomes — often with little visibility into where value is lost or when cash will actually be recovered. The result is margin leakage, long cycle times, and growing operational drag in a workflow that continues to scale. We are building an AI-first orchestration layer that sits between customers, fulfillment networks, and finance systems. The platform enforces policy at intake, captures evidence at the source, determines the optimal path for each return, and tracks outcomes through to financial closure — without replacing existing ERPs, WMSs, or commerce platforms. This is an opportunity to build c infrastructure in a $700B+ global market, shaping how modern organizations control cost, risk, and recovered value after the sale. As Founding CEO, you will Win customers — Run pilots, shape pricing, and validate retention + expansion. Build the product — Work with FutureSight’s product/engineering pod to launch V1. Raise capital — Lead the seed round with our initial investment. Build your team — Hire your founding team and set the cultural foundation. About FutureSight FutureSight is a venture studio that co-creates and invests in B2B SaaS and Vertical AI startups alongside exceptional entrepreneurs. We give founders an unfair advantage — pairing hands-on studio support with early capital, thereby reducing risk and increasing the odds of success by 10x. We’re led by a cross-functional team of builders and investors. Kevin Nguyen and Alan Smith lead venture design and product strategy. Prathna Ramesh applies her experience as a venture investor with capital strategy in every new business. Dennis Ensing mentors our ventures with operational and strategic expertise, Krista LaRiviere brings years of entrepreneurial and marketing experience as a multi-time exited founder, and Anupama Joshi drives founder excellence. John Carbrey (San Francisco), a successful software entrepreneur and people leader, adds deep insight into scaling startups from 0 to 1, having built and exited multiple prior SaaS ventures. What We Bring Validated problem — You will enter a venture with a proven market need and strong momentum toward building and scaling. Studio bench strength — Designers, engineers, growth marketers, and fundraising pros are embedded from Day 1. Capital commitment — Initial pre-seed funding for early hires and building the MVP with potential for follow-on funding, and access to our investor and advisor network. What You Bring Validated problem — You will enter a venture with a proven market need and strong momentum toward building and scaling. Studio bench strength — Designers, engineers, growth marketers, and fundraising pros are embedded from Day 1. Capital commitment — Initial pre-seed funding for early hires and building the MVP with potential for follow-on funding, and access to our investor and advisor network.

Requirements

Founder-level drive — You’re motivated to co-found a new venture as the CEO. With or without us, this is your calling.
Startup scrappiness — You know what you’re signing up for. You’re familiar with the scrappiness of owning something from start to finish.
Previous founding experience — You have co-founded a product company or B2B SaaS venture, or have been at a venture-backed company.
Risk appetite and capacity
GTM chops — Proven success in B2B SaaS sales, marketing, and customer engagement.
Fundraising fluency — Able to craft investor narratives and close capital; well-networked in fintech and early-stage communities.
People leadership — Magnet for top talent; coach and culture carrier.
Industry experience — Experience in operations-heavy commerce, supply chain, or logistics environments, with hands-on exposure to returns, warranty, fulfillment, or post-sale workflows.

Responsibilities

Win customers — Run pilots, shape pricing, and validate retention + expansion.
Build the product — Work with FutureSight’s product/engineering pod to launch V1.
Raise capital — Lead the seed round with our initial investment.
Build your team — Hire your founding team and set the cultural foundation.