CNY ON-RAMP Technical Assistant

Centerstate Corporation for Economic Opportunity•City of Syracuse, NY

About The Position

Job Summary: The Technical Assistant will support ON-RAMP CNY in delivering high-quality classroom and hands-on training. This role focuses on directly assisting trainees, providing technical instruction, and ensuring the smooth operation of daily programming. The ideal candidate will have practical experience in construction trades, and/or manufacturing, and/or related fields, strong organizational & classroom management skills, and the ability to quickly build rapport with trainees and program partners in and out of the classroom. ON-RAMP is a workforce development training organization supported by CenterState CEO as part of a statewide initiative to train Central New York residents in advanced manufacturing, construction and adjacent industries. ON-RAMP Workforce Training Center offers a variety of workforce training programs with a focus on construction, manufacturing, and related fields, preparing participants for successful careers in these industries.

Requirements

Prior administrative experience.
Familiarity with pre-apprenticeship or apprenticeship programs.
Valid New York State driver’s license.
Some practical experience in construction, trades, or related technical fields or the ability to learn those skills.
Strong organizational, time-management, and problem-solving skills.
Ability to establish positive relationships with trainees.
Excellent communication and interpersonal skills.
Commitment to safety and quality instruction.
Proficiency in Microsoft 365 (Word, Excel, PowerPoint).

Nice To Haves

Experience with databases and other data collection systems is a plus.
Familiarity with pre-apprenticeship or apprenticeship programs is a plus.

Responsibilities

Assist Program Instructors with daily classroom operations and hands-on training.
Support trainees in understanding and applying technical skills in alignment with curriculum standards.
Assist in the preparation of instructional materials, tools, and equipment for all training sessions.
Monitor trainee engagement, attendance, and progress, providing individualized support as needed.
Promote a safe, professional, and productive learning environment.
Coordinate with supportive services, career exploration, and other programs within the workforce training center to help trainees successfully complete their training.
Transport trainees to off-site visits and tours in agency vehicle.
Assist with scheduling, planning, and logistics for training sessions, workshops, and career exploration events.
Maintain accurate records of trainee progress, attendance, and participation.
Collect feedback from trainees to help assess program effectiveness and suggest improvements.
Facilitate communication between trainees, instructors, program staff, and partner organizations.
Support administrative tasks, including updating databases, helping to prepare reports, and ensuring materials and resources are ready for each session.
Coordinate with partner organizations, instructors, and employers as needed to ensure smooth program delivery.
Assist in referring trainees to supportive services or additional training opportunities.
Communicate effectively with trainees about schedules, expectations, and program resources.