CNS Key Account Manager (Southern California/Arizona/New Mexico)

Johnson & Johnson • Hopewell Township, NJ

1d • $130,000 - $224,250

About The Position

Johnson & Johnson Innovative Medicine is recruiting for a CNS Key Account Manager in the Southern California/Arizona/New Mexico geography. Our expertise in Innovative Medicine is informed and inspired by patients suffering from serious mental illness. Visionaries like you work on teams that remove barriers and advocate for the patients we serve. Our CNS KAM team is focused on easing the pathway to utilization and leading collaborative strategic pull through initiatives in support of the retail team. Join us in advancing product availability and utilization for Integrated Delivery Networks, Veterans, Department of Defense retirees, active-duty service members and their families, and Academic Teaching Institutions. Learn more at https://www.jnj.com/innovative-medicine As a CNS Key Account Manager, you will be responsible for: Gaining a deep understanding of customer objectives, challenges and market forces and then translating this knowledge into developing strategic plans to optimize customer engagement and account outcomes. Embed product(s) into the Account Infrastructure including shaping and preparing markets for the brand across the disease states of schizophrenia, bipolar depression and major depressive disorder. Developing strong customer relationships; and partnering with key customers to implement compliant value solutions to optimize patient care (Customers include, but are not limited to, key stakeholders and population health decision-makers, IDNs, Academic Health Systems, Veterans Affairs Medical Clinics and Department of Defense accounts). Integrating and prioritizing account plans with key overlapping J&J partners to influence assigned accounts; realize relevant key objectives to optimize customer engagement and account outcomes. Analyzing and applying market data to assess business opportunities and priorities, including relevant impact of territory health care quality, delivery and reimbursement trends. Leading and motivating extended team members to improve performance, while fostering a culture of engagement and accountability

Requirements

• A minimum of a Bachelor’s Degree is required
• Minimum of five (5) years of Specialty sales and/or Institutional sales is required
• Minimum of 10 years in pharma required
• Experience engaging with P&T committee members and navigating the formulary decision-making process for accounts is required
• An in-depth knowledge of the U.S. healthcare industry including an understanding of key stakeholders and delivery of care models is required
• Proven success in delivering sales results is required
• Ability for up to 50% travel including overnights is required
• A valid driver’s license within the 50 United States is required
• Demonstrated success leading without authority is required
• Leading collaboration across teams with dynamic strengths and reporting structures
• Demonstrates critical thinking
• Excellent social, communication, facilitation and presentation skills required
• Navigate complex accounts and build valuable relationships with diverse stakeholders
• Impact business and partnerships in highly competitive environment
• Able to tackle complex business and partnership issues
• Ability to analyze highly complex, quantitative and qualitative data
• Ambitious, and possess a high degree of intellectual curiosity
• Ability to prioritize and handle multiple tasks/projects

Nice To Haves

• Live within the geography is preferred
• Minimum of two (2) years of large account management experience is preferred
• Experience with Mental Health large account management and/or sales experience is preferred
• Diverse/cross functional work experience is preferred
• Knowledge of Mental Health value-based care models and impact on customer business is preferred
• Experience with aiding accounts with meeting quality metrics is preferred

Responsibilities

• Gaining a deep understanding of customer objectives, challenges and market forces and then translating this knowledge into developing strategic plans to optimize customer engagement and account outcomes.
• Embed product(s) into the Account Infrastructure including shaping and preparing markets for the brand across the disease states of schizophrenia, bipolar depression and major depressive disorder.
• Developing strong customer relationships; and partnering with key customers to implement compliant value solutions to optimize patient care (Customers include, but are not limited to, key stakeholders and population health decision-makers, IDNs, Academic Health Systems, Veterans Affairs Medical Clinics and Department of Defense accounts).
• Integrating and prioritizing account plans with key overlapping J&J partners to influence assigned accounts; realize relevant key objectives to optimize customer engagement and account outcomes.
• Analyzing and applying market data to assess business opportunities and priorities, including relevant impact of territory health care quality, delivery and reimbursement trends.
• Leading and motivating extended team members to improve performance, while fostering a culture of engagement and accountability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees