CNS Business Analyst Associate II (Hybrid - 3 Days in Office)

Freddie Mac • Dallas, TX

402d • $62,000 - $94,000

About The Position

The Business Analyst at Freddie Mac plays a crucial role in enhancing the housing finance system by developing reporting systems, detailing business processes, and ensuring operational efficiency. This position requires strong analytical skills and effective communication to support decision-making and improve accessibility and affordability in homeownership and rental housing across the nation.

Requirements

• Bachelor's Degree in Business Administration, Information Systems, or a related field.
• Validated experience as a Business Analyst or similar role with a focus on reporting and process documentation.
• Proficiency in reporting and data visualization tools (e.g., Power BI, Tableau, Excel, SQL).
• Strong understanding of business process analysis and optimization techniques.
• Excellent written and verbal communication skills, with the ability to convey sophisticated information clearly.
• Strong problem-solving and critical-thinking skills.

Nice To Haves

• Experience with project management methodologies.
• Familiarity with housing finance systems or real estate markets.

Responsibilities

• Design, develop, and maintain dashboards, reports, and analytics to support business decisions.
• Capture and analyze data to identify trends, issues, and areas for improvement.
• Collaborate with stakeholders to determine reporting requirements and deliver actionable insights.
• Ensure accuracy, completeness, and timeliness of all reports and data visualizations.
• Use tools such as Excel, Power BI, Tableau, or SQL to automate and streamline reporting processes.
• Map, analyze, and detail current business processes, workflows, and systems.
• Identify inefficiencies and recommend improvements to optimize processes.
• Build and maintain comprehensive process documentation, including standard operating procedures (SOPs) and user guides.
• Collaborate with cross-functional teams to ensure alignment and consistency in process documentation.
• Act as a liaison between business units and technical teams to facilitate effective communication and project delivery.
• Provide support and troubleshooting for reporting tools and systems.
• Assist in training and onboarding users on reporting tools, processes, and documentation.
• Support project management efforts by coordinating tasks, supervising progress, and providing updates.

Benefits

• Competitive compensation
• Market-leading benefit programs
• Annual incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree