CNC Field Service Technician

Morris Midwest • Sioux Falls, SD

12d • Onsite

About The Position

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Morris Midwest-MN provides CNC machine tools, tooling and accessories, and related engineering and installation and maintenance support services to manufacturers of precision machined parts to manufacturers in Minnesota, Wisconsin, North Dakota, and South Dakota. What You Will Contribute: Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company Other Functions: Perform related duties as required The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Requirements

• Five years’ experience with CNC machine repair
• Experience with Microsoft Office Suite and other business programs as required
• Ability to read and interpret drawings and schematics is required
• Excellent technical, communication, and presentation skills are necessary
• Must be able to meet the physical requirements of the job including flexible hours and frequent travel and driving throughout a regional territory

Responsibilities

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations
• Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues
• Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
• Perform related duties as required

Benefits

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks’ Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees