CNC Field Service Technician

Morris South•Wilmington, DE

6d•Onsite

About The Position

The Field Service Technician is responsible for the installation, repair and maintenance of machine tool equipment, controls (Fanuc, Siemens, etc.) and other components purchased by customers. This position works independently to ensure the highest level of quality and customer service satisfaction.

Requirements

Five years’ experience with CNC machine repair
Experience with Microsoft Office Suite and other business programs as required
Ability to read and interpret drawings and schematics is required
Excellent technical, communication, and presentation skills are necessary
Must be able to meet the physical requirements of the job including flexible hours and frequent travel and driving throughout a regional territory

Responsibilities

Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations
Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues
Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
Perform related duties as required

Benefits

Competitive starting salary
Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
3+ Weeks’ Vacation to Start
10 Company Paid Holidays
401(k) retirement plan with company contribution
Tuition reimbursement
Employee appreciation events and perks
Employee Assistance Program

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