Volt-posted about 1 year ago
$62,400 - $93,600/Yr
Full-time • Mid Level
El Cajon, CA
Administrative and Support Services

The CNC Field Service Technician role at Volt involves providing technical support and service for CNC machines, including troubleshooting, repair, and training customers on machine operation. The position requires a strong understanding of machine tools and the ability to work independently while traveling to customer sites as needed.

  • Dismantle and prepare machines for shipment
  • Level and align machines
  • Troubleshoot and repair major machine tool problems
  • Disassemble, repair, and rebuild machine tool sub-assemblies and assemblies
  • Organize, tag, and mark components for future assembly
  • Identify, repair, or replace damaged components
  • Perform first-time power up and troubleshooting of machines
  • Tune servo systems
  • Report activities and expenses timely and accurately
  • Train other employees for advancement
  • Train customers on operation of CNC control systems
  • Perform advanced troubleshooting and repair of electronic circuitry
  • Communicate with customers, vendors, OEMs, and company personnel
  • Keep work area neat, clean, and organized
  • Travel to customer's facilities often and on short notice
  • Work with very limited supervision
  • Perform other duties as assigned
  • Advanced machine tool knowledge and terminology
  • 3 or more years of experience in machine tool field service
  • Associates degree in electronic engineering or related field of study (experience may be substituted for education)
  • Complete knowledge of mechanical systems and components
  • Full understanding of multiple machine tool specifications and advanced knowledge of test equipment
  • Mechanical hand tools and tool box
  • Intermediate knowledge of parametric programming and ladder logic
  • Basic knowledge of hand tools and some power tools
  • Ability to set up and operate Renishaw Ballbar and Renishaw Laser Calibration equipment (desirable, not mandatory)
  • Ability to do final scrape and/or fitting of most machine tool components (desirable, not mandatory)
  • Working knowledge of applications processes and programming
  • Dependable transportation
  • Excellent interpersonal skills
  • Intermediate computer skills
  • Advanced troubleshooting abilities
  • In-depth understanding of CNC controls and functions
  • Ability to stand for long periods of time
  • Frequent reaching, bending, and stooping
  • Ability to lift up to 50 pounds
  • Set up and operate Renishaw Ballbar and Renishaw Laser Calibration equipment
  • Ability to do final scrape and/or fitting of most machine tool components
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Term life insurance
  • Short term disability
  • Accidental Death & Dismemberment (AD&D) insurance
  • 401(k) plan
  • Sick time
  • Other types of paid leaves (as required by law)
  • Employee Assistance Program (EAP)
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