CNB Support Specialist
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About The Position
The CNB Support department comprises of 4 operating units - Call Center, Banking Center Support/5410, Cash Services and Total Bank (Online only). Each unit has defined operational responsibilities and functions that are performed within the guidelines of the bank's Policy and Procedures. The CNB Support Specialist is responsible for providing exceptional service and support to both internal and external clients through inbound and outbound calls related to operational, procedural, and application tasks. This role requires adaptability, strong multitasking skills, and the ability to thrive in a fast-paced environment with minimal supervision. The role provides the opportunity to exercise independent judgment within your scope of authority and make a meaningful impact on our clients and the bank. Additionally, the role provides cross-training across various operational units to ensure flexibility and comprehensive support across the department.
