Under the supervision of a licensed nurse, the Certified Nurse Aide (CNA) or Patient Care Technician (PCT) provides supportive care to meet the needs of individual patients and serves as a patient advocate within the health care system. Certified Nurse Aide (CNA): Performs the daily comfort and care needs of patients, and assists nurses and other health care team members with patient care procedures and treatments. Patient Care Technician (PCT): Performs the daily comfort and care needs of patients, assists nurses and other health care team members with patient care, and may also provide daily clerical support to the nursing unit. Both roles assist with ensuring the safety, comfort, care, and treatment of patients according to established standards. They participate in the Hospital’s Quality Improvement and Service Excellence programs, and demonstrate understanding of the philosophy, objectives, policies, and procedures of the department and organization.
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Education Level
High school or GED
Number of Employees
501-1,000 employees