CNA - Observation Unit

Advocate Aurora Health • Grafton, WI

286d • $20 - $30

About The Position

The CNA - Observation Unit position at Advocate Health involves providing essential care and support to patients in the observation unit. The role requires a commitment to customer satisfaction, quality care, and effective communication with patients and healthcare professionals. The position is full-time, requiring 36 hours per week, with rotating weekends and holidays, and shifts from approximately 7 am to 7 pm. The CNA will be responsible for various tasks including patient care, maintaining a clean and safe environment, and assisting with patient admissions, transfers, and discharges.

Requirements

• High school graduate or equivalent.
• Ability to read, write, and follow instructions.
• Good communication skills.
• Courteous and professional interpersonal skills.
• Basic math calculation skills.
• CPR (Heart Saver) certified within 6 months of employment.
• Certification as a Nursing Assistant by the State of Illinois.

Nice To Haves

• Bi-lingual skills desirable.

Responsibilities

• Introduce self and role to patient at start of shift.
• Provide fresh pitcher of water (if not NPO).
• Place call light and phone in reach of the patient.
• Listen to patients and solicit information about their needs.
• Involve patients in decisions about their care.
• Answer call lights and assist patients with elimination needs.
• Provide morning or evening care including bed baths, oral care, and hair care.
• Straighten patient's room and change bed linens.
• Transport, transfer, lift, and position patients as directed.
• Ambulate non-bedridden patients four times daily.
• Feed patients as needed and collect specimens for lab transport.
• Communicate with patients, families, and healthcare professionals positively.
• Address and resolve customer complaints.
• Maintain a clean, safe unit environment.
• Respond to call lights and communicate patient requests to RN.
• Document patient information on appropriate forms.
• Act as patient/family advocate by providing comfort and assistance.
• Participate in efforts to monitor and improve departmental CQI indicators.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match.
• Educational Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED