CNA Coordinator

RVNAhealth • Ridgefield, CT

4d

About The Position

We're looking for a CNA Coordinator to join our compassionate and mission-driven team. In this critical role, you will coordinate and schedule CNA visits based on patient care plans, ensure compliance with regulatory requirements, and help create an extraordinary care experience for our patients and their families.
This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a strong background in healthcare operations, particularly in home health or hospice care.

Requirements

• 2+ years of community health or healthcare operations experience (home health/hospice preferred)
• Bachelor's degree OR high-functioning Medical Assistant, CNA, Coder, or licensed healthcare personnel
• Strong understanding of medical terminology and home health regulations
• Excellent organizational and multitasking skills
• Outstanding customer service and phone communication skills
• Ability to thrive in a dynamic, patient-focused environment
• Comfortable using scheduling and documentation systems (e.g., HCHB or similar EMR)

Responsibilities

• Maintain daily CNA schedules, accounting for staff availability, vacations, and absences
• Schedule initial CNA visits and supervisory visits in alignment with care plans
• Assign consistent CNAs to patients to ensure continuity of care
• Coordinate with families, patients, and clinicians to ensure visits meet patient needs and expectations
• Communicate appointment details to patients and healthcare facilities
• Reconcile scheduled visits against visit orders to ensure regulatory compliance
• Monitor and ensure timely completion of supervisory visits, providing weekly reminders to staff
• Collaborate closely with CNA Supervisor and Field Clinicians to flag and resolve any issues
• Assist as backup for Team Coordinators as needed

Benefits

• Competitive compensation
• Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans
• Paid time off
• Personal Wellness Days
• A supportive and employee-centric culture
• Comprehensive orientation
• Career path
• Ongoing educational, training and certification opportunities
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level