CNA Care Coordinator

Assisting Hands of Greater Murray•Murray, UT

130d

About The Position

This position has primary responsibility for recruiting, training and scheduling services for Assisting Hands Greater Murray®. The Care Specialist matches caregivers with clients and coordinates caregiver schedules. The CNA Care Coordinator primary responsibility is to recruit high quality caregivers and train them. A second responsibility is to handle the scheduling, as well as responds to inquiries from prospective clients.

Requirements

High School Diploma/GED required
CNA in good standing with 2 years of experience required
Having worked as a caregiver as a CNA a must.
Having experience recruiting, training and mentoring caregivers required.
Experience in senior service setting.
Must be able to deliver.
Must be a good problem solver and able to work independently.
Excellent interpersonal skills.
Must be well-organized and have good attention to detail.

Responsibilities

Recruits caregivers
Provides orientation and training to new caregivers
Matches appropriate caregivers to clients based on personality, availability, and skill set.
Makes sure that all cases are covered and arranges for substitute/back-up coverage as necessary.
May occasionally cover a shift
Keep all caregivers file up to date and in compliance
Handles/resolves caregiver issues, problems and scheduling changes.
Provides information about services to prospective clients.
Counsels caregivers regarding attendance or performance issues
Serves as the point of contact for clients, caregivers and case managers
Works closely with Agency Director to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
Participates in on-call rotation as needed.