CMS Surveillance Technician

Secure Source International•Sunset, UT

3d•Onsite

About The Position

Surveillance Technician – Build Your Career in Security with Us! 📍 Sunset , UT | Must be available for holidays that fall on your schedule Secure Source International is a rapidly growing leader in security system solutions, committed to protecting client assets through innovation, accountability, and excellence. We are currently seeking detail-oriented, reliable, and motivated Surveillance Technicians to join our Central Monitoring Station team. This is a performance-based position with clear expectations and structured workflows. We’re looking for individuals who take pride in doing meaningful work, stay alert and focused during long shifts, and value consistency, teamwork, and accountability. If you're hungry to grow, humble in your approach, and smart in how you work and communicate we want to hear from you. Position Overview: As a Surveillance Technician, you will be responsible for monitoring live video feeds and system alerts across various client properties nationwide. When suspicious or criminal activity is detected, you will be responsible for initiating timely emergency dispatch and properly documenting the event. Your role is essential to our mission of real-time protection, 24/7.

Requirements

High school diploma or equivalent
Must pass a drug screening and background check (no criminal history)
Must have reliable transportation
Comfortable sitting for extended periods (8+ hours)
Excellent attention to detail and situational awareness
Strong written and verbal communication skills
Ability to follow structured workflows, policies, and protocols

Nice To Haves

Prior experience in surveillance, security, or call centers is a plus

Responsibilities

Monitor live surveillance video feeds and detect suspicious or unauthorized activity
Promptly dispatch emergency personnel (e.g., police) when necessary
Accurately document incidents, observations, and actions in detailed shift reports
Collaborate with on-site Security Guards, Field Technicians, and other departments
Remain alert, focused, and professional throughout long periods of screen monitoring
Adhere to all company procedures, protocols, and operational standards
Maintain a clean, organized, and functional work area
Support the overall performance and reputation of the Surveillance team
Complete assigned duties and shift tasks as directed by your Team Lead or Supervisor

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Competitive compensation and holiday pay (when applicable)
Structured, on-the-job training and development programs
Opportunities for advancement to Team Lead and other leadership roles
Access to health, dental, and vision insurance (eligibility based on position and hours)