CMMS (Computerized Maintenance Management System) Analyst

Duke Careers • Durham, NC

133d • $59,829 - $104,550

About The Position

The Computerized Maintenance Management System(CMMS) Analyst will provide a wide variety of analytical, strategic and operational support to the Facilities Management Department (FMD) primarily focusing on the (CMMS). The CMMS program is instrumental in notifying and prioritizing Operations & Maintenance preventative and corrective maintenance for the Department. The CMMS Analyst will report to the Manager of Support Services and will assist with various other CMMS administrative functions.

Requirements

• Work requires an Associate's degree in Engineering, Architecture, Business or related field.
• Four years of facilities management experience preferred.
• Good knowledge of building systems and general facilities maintenance practices.
• Proficient with CMMS including report, grid, and SQL business rule development.
• Experience in HxGN CMMS preferred.
• Computer software skills using MS Office including Word, Excel, PowerPoint, and Outlook.
• Excellent oral and written communication skills.
• Ability to create and maintain positive customer and stakeholder relationships.

Responsibilities

• Responsible for the management and coordination of equipment/asset management, reporting metrics and development of training programs and materials.
• Work closely with all shops, planners & managers and have in-depth understanding of materials management for the Department.
• Maintain and optimize the current PM program including taking the lead on PM development while working with a wide range of stakeholders.
• Define and document standard workflow processes for creating and maintaining asset information, setting up and modifying PM schedules, tasks and routes.
• Oversee the implementation and perform regular optimization review of the work flows.
• Establish and maintain reports, KPIs, and inboxes in the CMMS to provide easy-to-access status updates on key information.
• Update and maintain existing metric reports utilizing SQL programming and have a thorough knowledge of the layout and operation of the CMMS database.
• Increase the user experience of the CMMS including creating/altering customizable objects like User Defined Fields and User Defined Screens.
• Work with EAM Administrator in understanding the back end of the system and provide backup Administration duties as required.
• Develop and present a training program for new employees and refresher training for staff and managers including the mobile interface.
• Generate reports to analyze work orders, shop labor, materials and costs to evaluate maintenance costs and recurring maintenance issues.
• Collaborate with the Project Managers to ensure equipment is updated as a result of campus construction projects.
• Perform other duties as assigned by department leadership.

Benefits

• Comprehensive and competitive medical and dental care programs.
• Generous retirement benefits.
• Wide array of family-friendly and cultural programs.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees