CMMS (Computerized Maintenance Management System) Analyst

Duke Careers-posted 3 months ago
$59,829 - $104,550/Yr
Full-time
Durham, NC
5,001-10,000 employees
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The Computerized Maintenance Management System(CMMS) Analyst will provide a wide variety of analytical, strategic and operational support to the Facilities Management Department (FMD) primarily focusing on the (CMMS). The CMMS program is instrumental in notifying and prioritizing Operations & Maintenance preventative and corrective maintenance for the Department. The CMMS Analyst will report to the Manager of Support Services and will assist with various other CMMS administrative functions.

  • Responsible for the management and coordination of equipment/asset management, reporting metrics and development of training programs and materials.
  • Work closely with all shops, planners & managers and have in-depth understanding of materials management for the Department.
  • Maintain and optimize the current PM program including taking the lead on PM development while working with a wide range of stakeholders.
  • Define and document standard workflow processes for creating and maintaining asset information, setting up and modifying PM schedules, tasks and routes.
  • Oversee the implementation and perform regular optimization review of the work flows.
  • Establish and maintain reports, KPIs, and inboxes in the CMMS to provide easy-to-access status updates on key information.
  • Update and maintain existing metric reports utilizing SQL programming and have a thorough knowledge of the layout and operation of the CMMS database.
  • Increase the user experience of the CMMS including creating/altering customizable objects like User Defined Fields and User Defined Screens.
  • Work with EAM Administrator in understanding the back end of the system and provide backup Administration duties as required.
  • Develop and present a training program for new employees and refresher training for staff and managers including the mobile interface.
  • Generate reports to analyze work orders, shop labor, materials and costs to evaluate maintenance costs and recurring maintenance issues.
  • Collaborate with the Project Managers to ensure equipment is updated as a result of campus construction projects.
  • Perform other duties as assigned by department leadership.
  • Work requires an Associate's degree in Engineering, Architecture, Business or related field.
  • Four years of facilities management experience preferred.
  • Good knowledge of building systems and general facilities maintenance practices.
  • Proficient with CMMS including report, grid, and SQL business rule development.
  • Experience in HxGN CMMS preferred.
  • Computer software skills using MS Office including Word, Excel, PowerPoint, and Outlook.
  • Excellent oral and written communication skills.
  • Ability to create and maintain positive customer and stakeholder relationships.
  • Comprehensive and competitive medical and dental care programs.
  • Generous retirement benefits.
  • Wide array of family-friendly and cultural programs.
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