CMDB Specialist - Foundational

LaunchCode • Saint Louis, MO

28d • $60 - $75 • Remote

About The Position

We are seeking a skilled and detail-oriented person to fill a ServiceNow CMDB Specialist - Foundational role. You will be responsible for the day-to-day maintenance and administration of the Configuration Management Database (CMDB), focusing on data accuracy, entry, and basic auditing under supervision. This entry-level role is crucial for ensuring the integrity of IT asset data and supporting various IT Service Management (ITSM) processes.

Requirements

• 5+ years administrating CMDB structures and lifecycle processes.
• Hands-on experience configuring CI classes, attributes, and relationships.
• Strong knowledge of Identification & Reconciliation (I/R) rules and reconciling multiple data sources.
• Familiarity with Discovery, Service Mapping, maintain patterns / probes and CI ingestion sources.
• Experience resolving CI data defects and supporting audit remediation.
• Ability to interpret architectural requirements and apply them to the CMDB.
• Experience producing dashboards or reports for CI data quality.

Responsibilities

• Collaborate with the CSDM and CMDB teams to define a repeatable approach for mapping Service Instances to CIs using tagging and standard patterns.
• Assist Service Owners and support staff with applying and validating tags (yaml) that support CSDM/CMDB alignment and TCO visibility.
• Identify opportunities to simplify class structures and relationship patterns to support foundational alignment standards.
• Document tagging standards, mapping patterns, and known exceptions for use by operational teams.
• Create and administer Dynamic CMDB Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 51-100 employees