The CMDB Administrator, classified under the IT Architect job family/class, is responsible for the design, implementation, and ongoing management of Georgia Tech's Configuration Management Database (CMDB) within ServiceNow. This role ensures the CMDB accurately represents the Institute's IT infrastructure and provides a reliable foundation for data-driven decisions that enhance IT service delivery and operational efficiency. The CMDB Administrator partners with IT operations, architecture, and service management teams to maintain the integrity, automation, and usability of CMDB data across ITSM and ITOM processes. This position blends technical expertise with strategic oversight, combining the ability to configure and improve ServiceNow's CMDB capabilities with the vision to align configuration data practices with institutional goals and standards.