CMA | FT | Days | Peds | Dermatology | Memphis

Methodist Le Bonheur Healthcare•Jackson, TN

19h•Onsite

About The Position

Methodist Le Bonheur Healthcare (MLH) is seeking a Certified Medical Assistant (CMA) to join their team in Memphis, serving the health care needs of the people of Memphis and the Mid-South for over a century. The organization strives to be an employer of choice, fostering a talent-rich environment where Associates can grow their careers. This position involves providing patient care in a medical practice office or clinic under the direction of a provider, maintaining a clean and safe environment, and providing patients with necessary information. The CMA will also mentor Level I Medical Assistants and is expected to model appropriate behavior aligned with The Methodist Mission, Vision, and Values. Working at MLH means contributing to the mission of caring for the community and impacting patients' lives through compassion, service excellence, and a consistent pursuit of high-quality, innovative care.

Requirements

High School Diploma or Equivalent
3-5 years of Medical Assistant or similar work experience
HEARTSAVER - American Heart Association certification
NCCT Medical Assistant - National Center for Competency Testing certification
Strong written and verbal communication skills with the ability to work with patients, patient families and physicians in a tactful and professional manner.
Satisfactorily completes applicable competency assessments and skills checklist for Level 2; demonstrates proficiency in all measured areas.
Ability to begin the patient visit with eye contact, smile and greeting, while using the patient’s name.
Ability to work independently and as part of a multidisciplinary team.
Successful completion of assigned training and development programs for the role within the mandated time frame.
Performs computer skills demonstrated by successful navigation of the EMR with appropriate documentation.
Demonstrates ability to review computer reports following evidenced based guidelines.
Demonstrated proficiency in motivational interviewing and teach back method techniques.
Ability to act quickly in emergency situations.

Nice To Haves

Technical Degree or Diploma Medical Assistant
AMT Registered Medical Assistant - American Medical Technologists certification
Certified Clinical Medical Assistant - National Healthcareer Association certification
Nationally Certified Medical Assistant - National Association of Health Professionals certification
AAMA Certified Medical Assistant - The American Association of Medical Assistants certification
BASIC LIFE SUPPORT - American Heart Association certification

Responsibilities

Proactively assists patients throughout the visit as needed, accompanies patients to the exam/procedure room.
Responds to patient needs in a professional and friendly manner.
Performs clerical activities related to patient care such as scheduling appointments and Diagnostic Imaging exams, lab call backs, prior authorizations, retrieving medical histories, filling out patient paperwork and forms and answering and returning phone calls.
Collects and records patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about the presenting and previous conditions.
Records pertinent patient information, surgical history, reviews systems, past medical history, social history, medical management including but not limited to allergies, etc.
May assist with physical examination preparations.
Performs EKGs, removes sutures/ staples, and changes sterile and non-sterile dressings as directed.
Effectively collects and prepares specimens for laboratory analysis utilizing non-invasive techniques, including urine, sputum and stool.
Assists with undressing, cleansing and positioning patients for specific procedures.
Perform skin tests and venipuncture of skin for purpose of withdrawing blood.
Administers medication and immunizations under the direction of the physician or advanced practice provider.
May authorize prescription refills and provide prescription information to pharmacies ordered and authorized by a physician or advanced practice provider.
Administers first aid or cardiopulmonary resuscitation in an emergency.
Prepares and cleans exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
Ensures instruments are cleaned and sterilized and contaminated supplies are properly disposed.
Prepares orders, sorts, stores, and restocks supplies for exam/procedure room.
Orders and maintains stock of supplies.
Provides patient education and instructions under the authorization of the supervising physician.
Performs other duties as assigned or requested.
Provides mentoring for Level I Medical Assistants in the same physician office.