CMA Part Time Onsite Concierge

Community Management Associates•Atlanta, GA

15d•Onsite

About The Position

The Concierge is the property’s first point of contact for the Homeowners and the Community Manager. Their primary responsibilities include assisting homeowners, daily walking inspections, and reporting any problems to the Community Manager. They should also be available to answer calls and accept packages.

Requirements

Must be eighteen years of age or older
Must pass a Background Check
Good oral and written communication abilities.
The knowledge and skills typically gained through the acquisition of a high school diploma and/or GED.
Capable of working extended hours, to include evenings, weekends, and holidays as necessary.
Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.
Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone.
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
This position will alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
Must have finger dexterity for typing/using a keyboard.
Must pass Background Check and Drug Test.

Nice To Haves

Three years of related experience preferred.

Responsibilities

Accept packages for residents
Log receipt and delivery of all packages
Contact homeowners immediately when packages are delivered
Respond to (or forward as appropriate) and track all homeowner inquiries
Complete building walking inspections daily and monitor building for cleanliness.
Notify community manager of issues needing their attention
Distribute homeowner notices as needed
Provide a daily summary of activities and issues, including daily logs and checklist notes
Report any light outages
Ensure hallways are clear of debris and obstructions
Inspect walls and carpets for damage or stains
Inspect Fitness Center and verify equipment is in place
Ensure trash and recycle bins are not overflowing