CMA/LPN

FirstHealth of the Carolinas, Inc.

1d

About The Position

Responsible for patient care in the device clinic and general cardiology clinic.

Requirements

• Must be a graduate from a nationally accredited Medical Assistant program with Certification or have a valid NC LPN License.
• Experience assisting providers with patient care (vital signs, specimen collection, EKG, etc.) is required.
• Excellent communication and computer skills are required.
• Self-starter, highly motivated candidate with friendly, outgoing personality, and excellent customer service skills required.

Nice To Haves

• Associate's degree preferred but not required.
• Experience with the Epic EMR, office skills, knowledge of medical terminology, and insurance terminology is preferred.
• Extensive knowledge of various health insurance plans preferred.
• A minimum of two years' experience within a Cardiology office is preferred.

Responsibilities

• Document in office device checks into Epic for provider to review.
• Review/analyze/document remote device checks into Epic for provider to review.
• Review remote device alerts for all 4 companies and determine if further action may be need by NP/provider. (Ex. New onset AF, increase ventricular rates with atrial arrhythmias, ICD shocks, increase impedance indicating lead concerns, EMI/noise, ERI time for device to be replaced, etc.)
• Send transmissions from all 4 companies' website to Epic to perform in-office or remote check.
• Create encounter for remote device checks to ensure proper billing.
• Contact and alert patients on remote schedules whose transmissions were not received, advise them to manually send transmission.
• Provide step by step instructions for patients regarding how to manually send remote transmission using their specific bedside monitor (6-8 different monitors for all 4 companies)
• Follow up to ensure all checks are billing appropriately (Ex. Ensuring all EP nurses are providing the correct orders that correlate with device)
• Work hand in hand with Toni Stoll and Chris Graham regarding all billing concerns for device checks
• Review messages from O.L., D.S., B.M. regarding adjustments to device or medication changes, notify patient and schedule adjustment appointments appropriately.
• Provides education to device patients about their pacemaker/ICD/ILR
• Provides education regarding remote monitoring and how to properly utilize it
• Order remote monitors for device patients (we will follow in our clinic)
• Liaison between device rep and hospice house/hospitalist who request ICD to be turned off.
• Review disconnected monitor status and notify patient to ensure device is being monitored appropriately.
• Check physician orders on charge ticket to make sure they are carried out (Ex. Labs ordered, tests scheduled, etc.)
• Liaison between EP providers and general cardiologists (Ex. Initiating anticoagulant for new onset Afib, devices nearing ERI and scheduling for H&P, follow up to ensure routine device checks are scheduled appropriately s/p implant
• Complete MRI Forms
• Fax all in office/remote checks to primary cardiologist as Dr. Lawal, Marengo, and Shin at end of report suggest possible medication adjustments/re-evaluate echo, MPS, etc.)
• Schedule/order VVOPT appointment for appropriate devices
• Review test results with patient as instructed by physician.
• Makes sure device checks are appropriately scheduled according to guidelines.
• Abides by OSHA and HIPAA guideline
• Work with Medical Records Department and scheduling department.
• Maintains patient and practice confidentiality.
• Maintains professional demeanor at all times with patients, caregiver, physicians and coworkers
• Attend various meetings and professional development programs as requested/needed
• Any and all other duties as assigned by physician and clinic manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree