CMA Coordinator, Ongoing

THE RESOURCE EXCHANGE • Colorado Springs, CO

95d • $22 - $23

About The Position

Join a Winning Team at One of Colorado's Best Workplaces! The Resource Exchange (TRE) is committed to empowering individuals and creating inclusive communities. Our dedication has earned us recognition as one of Colorado’s top employers for five consecutive years. At TRE, we pride ourselves on being a team of over 400 passionate and talented staff who serve more than 12,000 individuals. We provide person-centered support focused on independence, inclusion, and collaboration. As a CMA Coordinator, you will assist and synchronize supports and services with the persons we serve within a dynamic and highly regulated environment. You will build meaningful relationships with people, families, and community providers while completing essential responsibilities around service and care planning and monitoring activities.

Requirements

• Bachelor’s degree in a human behavioral science or related field of study.
• Strong understanding of case management best practices.
• Ability to complete tasks using computer-based technology.
• Must be able to type accurately and identify details while processing data.
• Possesses empathy for people with long-term care support needs.
• Uses problem solving and critical thinking skills.
• Strong aptitude for organization and ability to prioritize tasks.

Nice To Haves

• Working knowledge of Medicaid Waiver programs and requirements.
• Experience working with persons with disabilities.
• Knowledge of and experience working with community resources and resource development.

Responsibilities

• Promotes excellent internal and external customer service with the intent of promoting TRE’s values through intentional communication strategies.
• Develops a strong understanding of the rules and regulations that direct Long Term Care (LTC) services to maintain compliance.
• Organizes and implements service plan development tasks in person, by phone, and/or through the use of technology.
• Monitors authorized services and utilization of services to promote person-centered practices.
• Cultivates a strong understanding of local and extended community resources to support the additional needs of the people we serve.
• Attends departmental and agency meetings and trainings as specified.
• Conducts service plan development tasks and duties in and around the community.
• Perform driving responsibilities as required and maintain eligibility of all driving requirements.

Benefits

• Health, dental, vision insurance.
• Lifestyle Spending Account for health and wellness.
• Pet insurance.
• Flexible work schedules.
• Half-Day Fridays.
• Paid Time Off with your birthday off.
• Public Student Loan Forgiveness.
• Paid time off to give back to the community.
• Leadership, career advancement, and workgroup opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees