Cluster Sales Manager

Courtyard Noblesville•Noblesville, IN

1d•$44,500 - $51,500

About The Position

The Sales Manager is responsible for leading and developing a proactive sales effort with group business, leisure market, social, military, educational, religious, fraternal and sports market segments, oversight of advertising, promotional initiatives and contributing to overall revenue generating efforts of multiple locations to maximize hotel profitability and maintain customer satisfaction. This includes driving sales, exceeding 100% RGI and achieving budgeted total hotel revenue expectations. Our Cluster Sales Managers make a difference by: A positive outlook and outgoing personality A team-first attitude A gift for paying attention to the smallest details

Requirements

Demonstrate excellent selling skills
Have knowledge of both groups, SMERF, sports, FIT and leisure segments
Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted revenue on a quarterly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
A professional demeanor, a warm and welcoming personality, and ability to engage easily and actively connect with others is required.
Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Speak with others using clear and professional language.
Two or more years of hotel experience required.

Responsibilities

Be responsible for prompt handling of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the clients
Solicit new and repeat guest room and event business.
Maintain client base of key accounts and conventions.
Determine the client and guest's needs.
Make outside sales calls and phone solicitation calls to obtain business.
Conduct on-site inspections to book business.
Assist in evaluating a potential business opportunity for profitability and overall benefit to the Hotel.
Represent hotel in community affairs and industry related events.
Maintains accurate sales records, database and reports to provide history, ensure future and current quality service and enhance prospects.
Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
Other duties may be assigned.
General idea of the STR Report and other key industry metrics/analysis
Demonstrated knowledge/experience in advertising and promotional activities
Perform other reasonable job duties as requested by Supervisors.