Cluster Director, Learning and Development

Montage International • Washington, DC

72d • $110,000 - $130,000

About The Position

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. At Pendry, It’s All Because of YOU! Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility — join us.

Requirements

• A minimum of two (2) years' experience actively serving in a human resource management or learning leadership role.
• Excellent presentation and facilitation skills.
• Required proficiency, knowledge, and experience in creating training materials and technical content, coaching, mentoring, and public speaking.
• Strong attention to detail with the ability to create high quality training syllabi and other resources.
• Dynamic and Inspirational skills a plus.
• Good communication and interpersonal skills.
• Ability to solve problems and make rational and objective decisions.
• Proficient in Word, Excel, PowerPoint, and Outlook.
• Experience using Workday preferred.
• Luxury hotel and/or Forbes experience, a plus.

Responsibilities

• Deliver, design, and implement Learning and Development initiatives that drive performance to extraordinary levels for multiple properties.
• Champion Pendry culture, values, missions, and vision.
• Oversee, track, and audit all required compliance and brand learning on the property level.
• Create new and innovative learning curriculum via Workday (HRIS) and/or other platforms.
• Support managers in the completion of the ten (10) day learning and onboarding process, to include checklist, and facilitate feedback to associates, managers, and the executive committee.
• Design and deliver leadership programs and tools that will enhance performance and productivity.
• Responsible for preparation and printing of all materials for learning classes, to include blocking space, creating banquet event orders, organizing, and filing material.
• Oversee and assist with coordinating and tracking yearly assessments, proctoring, study guides, and other required testing.
• Share and present insightful learning moments via staff presentations, shift meetings, and/or departmental meetings.
• Drive measurable improvements that consider all factors impacting the overall guest and associate experience by attending shift meetings regularly.
• Plan and assist with execution of associate recognition programs.
• Participate and assist as needed in the property outreach programs.
• Assist with preparing and maintaining the annual Learning budget and other expenses.
• Deliver on guests’ expectations and have the desire to create WOW moments.
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs.

Benefits

• DTO (Discretionary Time Off)
• Healthcare benefits
• Health Savings Account and Flexible Spending Accounts
• 401[k] retirement plan with company matching, fully vested, and loan option
• DailyPay Opportunities
• Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
• Fertility & Family Forming Assistance
• Parental leave pay differential
• Pet Insurance
• Hotel discounts
• Free meals
• Fitness & wellness discounts
• LinkedIn Learning membership
• Hearts of Pendry community engagement
• Associate’s events throughout the year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees