CLUBS & BARS SUPERVISOR - Kohl Center Arena & Camp Randall Stadium

Compass Group • Fitchburg, WI

2d • $18 - $19

About The Position

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ Job SummarySummary: Join a dynamic and exciting team as the Clubs & Bars Supervisor with Levy at the University of Wisconsin-Madison! This role offers a unique opportunity to work across three iconic venues – Kohl Center Arena, University Ridge Golf Course, and Camp Randall Stadium – and play a key part in delivering an exceptional experience for guests. If you're an experienced leader in the food and beverage industry with a passion for hospitality, this is the perfect role for you.
You'll be in charge of overseeing daily operations and ensuring the highest levels of service during major events. We offer a collaborative, energetic work environment with flexible hours and plenty of room for growth!

Requirements

• 1+ years of leadership experience in hospitality, food & beverage, or retail environments.
• Passion for hospitality, food, and customer service – you thrive in high-energy environments and love creating memorable experiences.
• Strong interpersonal and communication skills to connect with guests and team members effectively.
• Ability to stand for long periods and work in a fast-paced setting.
• Fluent in English.

Nice To Haves

• A Bachelor's Degree in Hospitality Management is a plus.
• Valid ServSafe Alcohol Certification or equivalent is preferred.

Responsibilities

• Lead the daily food and beverage operations before, during, and after all events to ensure smooth and efficient service.
• Be the expert on menus, product offerings, packaging, and pricing, and communicate this clearly to your team.
• Ensure all areas are fully stocked and prepped for seamless operations, maintaining a high standard of readiness at all times.
• Foster and maintain a culture of outstanding customer service, resolving any guest concerns or complaints with professionalism and empathy.
• Take charge of inventroy management, minimizing waste while maintaining product quality and value.
• Oversee marketing materials, ensuring signage is current and engaging to enhance the guest experience.
• Ensure strict compliance with all health and safety regulations, both Levy and State standards, to maintain a safe environment for staff and guests.
• Build and maintain strong relationships with clients, guests, and the Levy team, while actively seeking feedback to improve service.
• Verify and manage opening and closing inventories, ensuring accuracy at all times.
• Enforce Levy's company guidelines as per the employee handbook and training manual.
• Uphold responsible alcohol service policies to promote safety and enjoyment for all guests.
• Perform additional duties as assigned to ensure smooth operations.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees