Clubhouse Manager - Settindown Roswell, GA

Ansley Golf Club•Roswell, GA

15h

About The Position

Works closely with the all leadership roles, and is responsible for the general day-to-day operations of all F&B /Clubhouse areas. Oversees Beverage Inventory & Programming, Locker Rooms, and Housekeeping.

Requirements

Is a passionate leader with strong food and beverage credentials and a proven track record of providing premier -level hospitality services, with a personality that is commensurately appropriate for the Ansley Golf Club culture.
Is a proven food and beverage leader who can manage their time and establish priorities for which they are accountable. Must possess the ability to traverse the property efficiently to be engaged in all areas of responsibility.
Has a verifiable track record of successfully leading and growing a dynamic food and beverage program and house operation including building revenues, controlling costs, and meeting or exceeding planned and budgeted bottom line goals and objectives.
Has an in-depth knowledge of wine, beer, and spirits. Has a thorough knowledge of multi-dimensional à la carte dining services, training, and service standards and processes as well as strong and verifiable skills in developing and growing catering sales and banquets.
Is a highly motivated individual who is confident in their abilities and yet humble in personality.
Has a positive attitude and is professional in nature with a high degree of integrity, strong work ethic, and can handle a fast paced, high energy environment and clientele.
Exhibits a continuous desire to improve and a track record of developing strong and upwardly successful associates and direct reports.
Is a confident, proactive team builder with a history of attracting, developing, and retaining high performance staff.
Has a fundamental understanding of what constitutes a “premier club experience” and the proven ability to execute to that level.
A professional career track record of food and beverage achievement and stability with experience in a high volume, highly respected club, resort or hotel.
Proven leadership qualities with demonstrated ability to direct, coordinate and manage all facets of a club operation.
Strong verbal and written communications skills. Comfortable speaking in front of a wide variety of groups including staff and committees. Communication with members, guests, and visibility are highly important attributes of the incoming leader.

Responsibilities

Exhibits Ansley’s team values towards all employees while overseeing club operations on a daily basis
Interacts with members and guests and helps to assure maximum member satisfaction by answering questions, solving problems, overseeing services and cleanliness, and showcasing the club facilities to guests
Oversees all club operations on a daily basis and manages all aspects of the clubhouse in the absence of other leadership
Completes and sends out the Clubhouse Schedule to all staff
Manages and revises the Beverage program to include ordering, receiving, and monitoring of product par levels
Responsible for hiring, training, retaining and supervising Service Staff for all areas of responsibility to ensure high member expectations are continually executed and exceeded
Counsels with other managers and employees about employee grievances and complaints; directs problem correction where possible
Receives and resolves complaints from club members, guests and employees
Monitors the financial performance of F&B department and directs corrective action procedures as necessary to help assure that budget goals are attained
Assures the efficient and timely submission of all required operational, financial, budgetary, payroll and related reports
Participates in on-going facility inspections throughout the club to assure that cleanliness, safety and other standards are consistently attained
Focuses on Foodservice Regulations to ensure club is in compliance with Health Department standards
Assists the Assistant General Manager in developing/implementing policies and procedures for daily and long term F&B/Clubhouse Operations
Plans and coordinates training and professional development programs for himself/herself and direct reports
Researches new products and develops an analysis of their costs/benefits
Maintains contact with members and helps to assure maximum member satisfaction
Attends and proactively participates in management and staff meetings as scheduled
Serves as an ad-hoc member of appropriate club committees
Undertakes special projects as requested by the Assistant General Manager
Other duties as assigned