Clubhouse Attendant Full Time

KW PROPERTY MANAGEMENT AND CONSULTING•Boca Raton, FL

3d•Onsite

About The Position

The clubhouse attendant provides a professional and competent image along with a friendly and outgoing attitude at the property. The club house attendant is a key employee liaison between guests and residents. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Prior experience in a related position.
High School Diploma or Equivalent.
The ability to work in a busy, luxury, and fast-paced environment.
Must convey a positive and “can-do” attitude at all times, including during highly stressful situations.
Must be able to work well in a collaborative environment with various team members in other departments.
Must be able communicate effectively with other team members and guests.

Nice To Haves

Experience at a luxury property or hotel is strongly preferred.

Responsibilities

Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
Monitor and authorize entrance and departure of unit owners, visitors, and other persons to guard against Illegal entry. All “check-in” policies and procedures must be followed without any exceptions.
Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
Follow Opening and Closing Procedures of the Club House.
Monitor Resident and Guest compliance of Association Rules and Regulations
Maintain and organize the pool area including the furniture , pool toys, grills
Ensure all beverage offerings are available and monitored for refills throughout the shift.
Maintain tableware, cups, napkins, straws refilled and readily available.
Take reservations for grills and clubhouse tables.
Set up umbrellas, lounge chairs, side tables, and other pool equipment as needed. Assist residents with the same.
Ensure residents are complying with Association Rules and Regulations.
Report all maintenance items to the work order system and notify supervisor immediately.